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Farfetch Reviews

1.6 Rating 242 Reviews
14 %
of reviewers recommend Farfetch
Company Reviews Questions Metrics
1.6
Based on 242 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 65%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jasper
Unverified Reviewer
“Order came even earlier than expected, legit, no problems!”
Helpful Report
Posted 3 years ago
Rajiv Kumar
Unverified Reviewer
“Farfetch customer care number 06291556794. At nice app low price quality product delivery product available 24 hour ago”
Helpful Report
Posted 4 years ago
Sheila Koster-Dijkstal
Unverified Reviewer
“very good packaging, fast delivery ..”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Reasonably priced high end clothing, fast delivery with DHL and only one shipping cost from multiple locations.”
Helpful Report
Posted 6 years ago
Farfetch is rated 1.6 based on 242 reviews
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