FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First rate service in all respects”

Helpful Report

Posted 6 years ago

Thank you, Rodney, for sharing your experience. We appreciate your feedback. Hope to work with you again. Kind regards, FibreGlassDirect.

Posted 6 years ago

“Excellent product and fast delivery 🚚 ( great service)”

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Posted 6 years ago

Thank you, Karl, for your kind review! Much appreciated! Hope to work with you again soon. Kind regards, FibreGlassDirect.

Posted 6 years ago

“Speedy delivery, quality stuff.....nuff said really.”

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Posted 6 years ago

Thank you, Steve, for your kind review! Much appreciated! Hope to work with you again soon. Kind regards, FibreGlassDirect.

Posted 6 years ago

“Content on site is ok, would be better to have written instructions as well as the video as it was challenging to find the answer to a question without watching a couple of videos.”

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Posted 6 years ago

“Not received delivery after over 10 days after payment. Had to call and chase.”

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Posted 6 years ago

“fast efficient service, competitive prices, easy to use website, paypal , plenty of carparking and easy to collect”

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Posted 6 years ago

“Components arrived as promised, it would have been helpful if a set of clear instructions had been provided for the benefit of people who have never used these chemicals before, perhaps you could send some to me based on what materialsI have received.”

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Posted 6 years ago

“Very informative people on the end of the phone with valuable advice”

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Posted 6 years ago

“Fast delivery, good prices and excellent product, highly recommend”

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Posted 6 years ago

“No delivery after 10 days. I had to call And remind I had placed an order. 2nd time I have used the company and utter shambles each time. Never again. I can’t put my jobs on hold waiting for these muppets to get my order together”

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Posted 6 years ago

“good products, decent prices, quick delivery, good comms, postage sucks! 😕 It says it all, Im about to put in another order. 😀”

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Posted 6 years ago

“Very prompt service, bit quicker than expected, pruduct did well for temporary repair on roof Recommended”

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Posted 6 years ago

“Excellent service, product delivered quickly I was able to complete the roof before the rain came in.”

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Posted 6 years ago

“As I said, Rollers ordered 2 weeks ago still not arrived + 1 x 20kg white gel outstanding from more than 2 years ago (or more) Plus the last major order I placed with you approx £500”

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Posted 6 years ago

“Great product, price and delivery”

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Posted 6 years ago

“The reason I chose this company was due to location close to home, assuming quick delivery & care. The fibre edging had clearly been dropped. All 4x pieces were damaged 3/4 of the way along. Thankfully, I was able to work around this. From order Tues morn, delivery arrived Fri morn, which was charged for. I also looked (in hindsight) at other companies, following this, I could've gotten the same parts equally as competitively priced, with 'free - next day delivery'. Not impressed at all.”

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Posted 6 years ago

“Hello. I am still waiting for my purchase. I am really not happy. Called nearly every day to find out where it is and all I get is i will call you back. But guess what. No one calls. WHERE IS MY ORDER?”

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Posted 6 years ago

“Can't comment as hasn't arrived yet... now the warm weather gone will have to wait until next year to apply to roof if it comes”

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Posted 6 years ago

“Quick delivery great product make our water feature look awesome Thanks Duncan”

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Posted 6 years ago

“Excellent online seller that enables you to purchase the amount you need in he form of a complete kit. Could not find a local retailer that could provide a similar service.”

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Posted 6 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews