FibreGlassDirect Reviews

Name: FibreGlassDirect
Address: Milltown Industrial Estate, Unit 4, Greenan Road, Warrenpoint
Rating: 4.46

4.5 Rating 1,565 Reviews

86 %

of reviewers recommend FibreGlassDirect

4.5

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About FibreGlassDirect:

FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.

Visit Website

Phone:

+44 (0) 28 4175 3738

Email:

sales@fibreglassdirect.co.uk

Location:

Milltown Industrial Estate, Unit 4, Greenan Road
Warrenpoint
BT34 3FN

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FibreGlassDirect 5 star review on 18th April 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish. Good communication, product and delivery. Highly recommended.”

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Posted 4 years ago

“Thanks perfect service exactly what I needed delivered within three days”

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Posted 4 years ago

“Good quality resin a joy to work with”

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Posted 4 years ago

“Very quick dispatch. I've purchased from FibreGlassDirect a number of times and will do so again.”

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Posted 4 years ago

Hi Gerald, many thanks for your continued custom - we really appreciate it! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Was amazed how quickly my order came, i was expecting a couple of days but it came next day, very happy with what i ordered, great price.”

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Posted 4 years ago

Hi Robert, we're so happy that you were delighted with the service. Thanks again for your order. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Excellent service. Fast delivery. Great quality.”

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Posted 4 years ago

Many thanks for your kind review Christopher, it is much appreciated. Thank you for your order too - hope to work with you again in the future! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

Hi David, many thanks for your review. Much appreciated! Kind regards, FibreGlassDirect.

Posted 4 years ago

“My queries were answered promptly and fully, thanks. I have one question, what is the mixing ratio for resin and catalyst?”

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Posted 4 years ago

Hi Des, Thanks for your kind review! Typical catalyst addition for your resin is 2% - if temperatures are very warm, you can reduce this to 1.5%. Check out our post on it here: https://www.fibreglassdirect.co.uk/blog/post/tips-using-fibreglass-summer

Posted 4 years ago

“quick and good value.”

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Posted 4 years ago

Hi Johnny, many thanks for your review, much appreciated! Kind regards, FibreGlassDirect.

Posted 4 years ago

“Great value and service. Very happy.”

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Posted 4 years ago

“I left a message and was then contacted by the Technical department who guided me through what I required. I ordered that and it all arrived a few days later. Very good helpful advice from Tommy.”

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Posted 4 years ago

Thank you Alan, I have passed on your kind feedback to Tommy! Kind regards, FibreGlassDirect.

Posted 4 years ago

“I recently bought polyester resin from FibreGlassDirect, the website is very easy to navigate and they have a large selection of products, the packaging is excellent, customer service is great and I’d definitely recommend this company”

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Posted 4 years ago

“we are totally new at fibre glass use and the staff were so helpful and explained when we asked any questions.The customer service was outstanding.highly recommend”

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Posted 4 years ago

Thank you so much for your kind review, I will pass your comments back to the team. Thanks again, FibreGlassDirect.

Posted 4 years ago

“An easy online process order & pay. Good communication, tracking number supplied. Courier communication good, the order arrived very quickly in a matter of days. I cannot fault the service received. I would recommend.”

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Posted 4 years ago

“Top service.”

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Posted 4 years ago

“I've used fibreglass many years ago for canoes etc, but this was my first job for years, so I'll class myself as a complete novice. I had a small flat roof to do, so I watched their videos, and ordered a 5m2 600gsm flat roof kit with 4 trims and a bandage roll. very fast delivery, and the kit was good, I wasn't short of anything, and didn't have a massive excess left over. There did seem to be quite a lot of catalyst for the amount of resin in the kit, so I rang to check I was doing it right, and got a very helpful response even though it was last thing on a Friday. Really really pleased with the results, I'll use this firm again and I have no hesitation in recommending them.”

FibreGlassDirect 5 star review on 11th August 2020

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Posted 4 years ago

Hi Peter, this looks amazing! Great job and thanks for sharing the pic of your finished roof. FibreGlassDirect.

Posted 4 years ago

“Excellent customer service from these guys, very helpful when I was looking for advice.”

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Posted 4 years ago

“Great service, delivery was quicker than expected 5 stars Thanks Bill”

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Posted 4 years ago

Hi Bill, delighted you got your order sooner than expected. Thank you for taking the time to leave us your feedback, much appreciated. Kind regards, FibreGlassDirect.

Posted 4 years ago

“Excellent service.Quite surprised by the efficiency displayed by FibreGlassDirect.”

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Posted 4 years ago

“Shipping was costly but as everything was Haz material not surprised. The biggest was how quickly the delivery was made. Very well packaged and about 7 days earlier than predicted. NO complaints there. Good clear instructions which I needed as the last time I did this work was 50+ years ago. All went well and would use this company again.”

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Posted 4 years ago

FibreGlassDirect is rated 4.5 based on 1,565 reviews