Foot Locker Reviews

1.5 Rating 254 Reviews
13 %
of reviewers recommend Foot Locker
1.5
Based on 254 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Visit Website

Write Your review

Tell us how Foot Locker made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Foot Locker 1 star review on 3rd March 2022
Jo Castillo
Foot Locker 1 star review on 3rd March 2022
Jo Castillo
Foot Locker 1 star review on 20th January 2022
Sean S
Foot Locker 1 star review on 10th December 2021
Anonymous
Foot Locker 1 star review on 18th May 2021
Mad About The Shoes
Foot Locker 1 star review on 18th May 2021
Mad About The Shoes
Foot Locker 5 star review on 28th May 2020
Dougy
Anonymous
Anonymous  // 01/01/2019
Gracias al gerente por su ayuda en la selección, equipado, se ve muy bien, muchos perfiles diferentes una gran gama
Helpful Report
Posted 1 year ago
Ordered my shoes 3/29 got here today on 3/31. Just a bit confused why it said usps for the mailing but came through ups. Shoes came in near perfect condition and packaged pretty well wish it had some filler paper for the contents but can't complain 4/5 stars just for the first bit of my review. If they're this consistent with orders, I'll continue shopping online.
Helpful Report
Posted 3 years ago
Good customer service
Helpful Report
Posted 5 years ago
Customer service could be better. Overall shoe purchase was good. I have purchased the all black pair of Nike Air about 6 month ago and I love them. They are comfortable and soft. I also purchased a white pain one week ago for my birthday and so far so good. No shoe complaints.
Helpful Report
Posted 5 years ago
They had a great selection of shoes and out of all the ones I picked they had them all in my size. Really pleased with my birthday purchases
Helpful Report
Posted 6 years ago
Good communication regarding receiving payment and delivery
Helpful Report
Posted 6 years ago
Lots of great styles and colours price ok as well
Helpful Report
Posted 6 years ago
I got the sneakers I like
Helpful Report
Posted 6 years ago
Foot Locker is rated 1.5 based on 254 reviews