“I ordered some flowers which were not cheep for my sister who is going through a bad time they arrived damaged e.g. no heads funky pigeon won't do anything without a picture and of course the first thing you do when your not well is to think oh need to take a picture after you have burst in to tears all I get is robots no humans to talk to even Hermes won't take responsibility although the flowers were thrown upside down on the front door will NOT be using these again no customer care in fact NO ONE CARES GRRRRRRRRRR”
“They signed me up for a membership which I was not aware of and it costs £15 which I was not aware of as it did not state this anyway checked the t&cs not in there either I need a refund as I do not have much money and am self isolating due to Covid and they have not replied.”
“Dreadful service. Ordered a calendar and cards 10 days ago. Received the calendar over a week later yesterday. The cards have yet to turn up. No reply to my complaint. Very disappointed.”
“I received a birthday card from my daughter who is shielding. It was cheap and not worth worth the money she paid. I checked prices on your site. The card looked much better quality online.
I think you're taking advantage of the fact that most recipients won't tell the sender about your naff cards.”
“Birthday card arrived much too late and was therefore a waste of money. I didn’t know that the card would be posted from Guernsey! Have contact the company twice to discuss this, but they have not replied! I would not use this company again and I would not recommend them.”
“I ordered flowers for my sister-in-law at a care home, which on delivery were dead, as I could not provide photo of dead flowers, they would not do anything. I emailed after this many times and they have just ignored me. I would never ever use them again, such bad service.”
“Ordered cards on New Years Day for my daughter and a friend's 21st. Birthdays were 05 01 21 and I was told on the order I would receive the cards on the 5th. Post has been today the 6th and still no sign. First class is now 85p. This is a disgrace”
“Used funky pigeon before and card did not turn up
Used again recently and recipient did not get the card
Very shady company, have not replied to my complaint
Would not use again”
“Ordered Xmas Bauble on 14th Dec . Payment taken on 15th . Not arrived by 25th Dec . They need to use other delivery company as Post Office unable to cope . Utterly disappointed. Won’t use again”
“Terrible - ordered a snow globe and it came saying ‘Christmas 2019’ instead of 2020! Now the gift looks like last years leftovers. No reply from funky pigeon at all. Will never use them again.”
“It is easy to create a card, and the order was delivered on time. Only the quality of the printed photo wasn't very good. The truffes are not cheap, but they are very nice! My boyfriend was very happy with the surprise.”
“Would not use again.
Still awaiting delivery on Gifts ordered 06/12 her 50th birthday has now past. Not impressed at all.
Stick with Moonpig. Thank goodness I went there for her birthday card. As she received on her special day”
“Still awaiting birthday card & gift ordered on Sunday 6th December, advertises next day delivery. No responses from customer service. Try and track my parcel and displays no order.
First time using this company and the last. Stick with Moonpig going forward.”
“I just received my order for someone as a christmas gift ,personalised cushion, it was pulls in front over the picture and pulls where the zip is this should of been quality checked before leaving ,I would not recommend this site ,when you pay 19.99 for cushion and it arrives damaged .”
“Received my order personalised cushion for someone as a christmas gift ,there pulls in the front the zip got pulls in this should of been quality checked before leaving ,would not recommend this site .”
