“Rubbish- ordered a card for my son over a week ago for his birthday. Said it was dispatched the same day - still not arrived and postal strike tomorrow! Waste of money and absolutely terrible customer services ( actually non-existent). Avoid like the plague!!”
“I would rate a 0 if I could, I ordered a card for my partners birthday it said it would turn up before her birthday on the 16th of October I’m still waiting for my order. It’s now the 21st and I’ve still not received my cards, I emailed them asking for a refund as there is not point them sending a replacement and they said “as a good will gesture they’ll send me a replacement” a replacement for 2 cards is paid for is not a good will gesture! They still refuse to give me a refund I will not be using this crappy company again i insist you go elsewhere!”
“Be careful with this company. I have received a confirmation e-mail thanking me fir an order I haven't placed!!
Telephone number no longer in use...shocking company.”
“I CAN NO LONGER ORDER CARDS ON THIS SITE . THEIR SITE WONT WORK.
YOU TRY CONTACTING THEM BY THE SYSTEM THEY GIVE YOU OR PHONE NUMBER. YOU CAN NOT SPEAK TO ANYONE BECAUSE THE PHONE NUMBER IS DEAD. SICK OF THESE COMPANIES THAT DO THIS !!!!!!!!!!!!!
JUST STOP YOUR B EMAILS !!! FOR GOD SAKE”
“card arrived too early,bent,sent photos of damage,wanted more after id past on the card,i have used before but will not again,have past on my views to family,extended family,friends and other review sites.”
“Spent over an hour trying to personalise and order but just kept going round in circles as instructions changed and reverted or wouldn’t work.
Felt like screaming in the end and gave up !!!”
“Boring cards now. Service good but their card stock needs a major overall. Settings in mobile mode rubbish and card manipulation settings are so basic. The company has gone backwards instead of moving forward into the 22nd century.”
“I bought stuff then they gave me a free like £6 so I used it but they didn’t make it clear they was then going to put me on membership n rob me £15 a month wtf am I getting for £15 absolutely awful n call centre was useless, couldn’t even speak English how am I meant to know what’s going on if not clear absolutely awful”
“Ordered two cards it said they had been sent then 2 weeks later my money was refunded and I found out they hadn’t been sent, the excuse was they’ve had issues along the lines of hacking, thing is the person receiving the cards said they had told her the same thing and let her down a few months ago. It seems they use this excuse a lot. Definitely won’t be using funky pigeon again and I only gave it one star because I had to. Rubbish service!”
“Very poor packaging. Damaged shipments.
Customer service for damaged gift shipments is not honored.
Offers often do not work.
Definitely Recommend taking your business elsewhere.”
“Cancelled all orders that were made before they got hacked. Claimed to have issued refunds but its been 8 days since they said that and still no refund. Every time make contact with them to ask why still no refund they just ignore the question with a copy and paste reply.
We are truly sorry for the situation, unfortunately we are unable to help you with your request at the moment. The team are working around the clock and we will provide further updates to our customers as soon as possible.
For further information on our Cyber Security incident, please visit our Website:”
“After ordering a personalised card which was the large size and paying express postage ,price came to over 20 Euro I still have not received my order.I was told a second card would be sent out the following day and needless to say didn't receive it either.Absolutely none acceptable service from a company that portrays to offer a good efficient service.
Unreliable company will never order from them again
Reading other reviews I see I'm not the only person this has happened to either.
This had better be sorted out as I'm now loosing my patience with excuses”
“It appears that I'm just one of at least hundreds who placed our orders on 14th April 2022 and have received an email today 18th April 2022 telling me my card won't be delivered due to "technical issues" and that I could have to wait up to a week for my money, the money that was paid to Funky Pigeon at the time I placed my order.
I'd be interested to know how much of our money Funky Pigeon is sitting on, no doubt gaining interest.
I only wish there was a No Stars option.
Be careful of using this company, they take your money, they don't deliver the goods and they won't give you a refund for 10/11 days after you first ordered.”
