grubHub Reviews

1.1 Rating 603 Reviews

2 %

of reviewers recommend grubHub

Company Reviews

Questions

Metrics

1.1

Based on 603 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does grubHub deliver? How long does grubHub take to deliver? Does grubHub deliver on time? How is accuracy and good condition of items delivered by grubHub?

Returns

Customer Service

How can I contact grubHub? How quickly does grubHub resolve customer queries?

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How long does GrubHub take to deliver?

Helpful Report

(1 week ago)

GrubHub normally delivers over a month.

Helpful Report

(1 week ago)

65.45%

Industry Average

“ Wanted to give a great thanks to grubHub for the numerous perfect delivery to my home during this terrible time. I, also wanted to say April who delivered to my Phoenix home today is fantastic- even sent me a picture of the food at my front door. Thanks again to grubHub and crew!! ”

- Anonymous

“ Not sure on this but, I believe the restaurant can add it's own delivery fee to the price charged. ”

- Anonymous

grubHub Reviews

Delivery - Average