Hobbs London Reviews

Name: Hobbs London
Rating: 3.36

3.4 Rating 73 Reviews

58 %

of reviewers recommend Hobbs London

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3.4

Based on 73 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Hobbs London 5 star review on 16th August 2024

Anonymous

Hobbs London 5 star review on 22nd July 2024

Style & Grace

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The next day delivery service did not deliver. Only if a store dispatches the item does it arrive on time. However, orders coming from the warehouse take longer, making the next day delivery unreliable. The customer service team is responsive, but eventually my order was not delivered on the next day”

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Posted 5 months ago

“Ordered a pair of navy blue suede court shoes. Unfortunately when they arrived they had been already worn. Scuff Mark's on the side scratches on the sole. I reported this to customer services and was offered 10% off. I declined the offer as they were obviously worn and with covid surely there should have been more checks. I have returned the item but not once was I offered a replacement. I buy quite a lot from Hobbs. Your customer service has let you down”

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Posted 3 years ago

Hobbs London is rated 3.4 based on 73 reviews