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Hobbs London Reviews

3.1 Rating 82 Reviews
51 %
of reviewers recommend Hobbs London
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3.1
Based on 82 reviews
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Anonymous
Verified Reviewer
“Having returned an online item to a store and receiving a refund receipt, I have not been credited after 14 working days. The staff at the store have been very helpful but said they could not take the matter further and that I should contact customer services. Having done this I am left frustrated and feel that I am being given the run a round. Very disappointed 😞.”
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Posted 4 weeks ago
Anonymous
Unverified Reviewer
“The next day delivery service did not deliver. Only if a store dispatches the item does it arrive on time. However, orders coming from the warehouse take longer, making the next day delivery unreliable. The customer service team is responsive, but eventually my order was not delivered on the next day”
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Posted 8 months ago
Anonymous
Verified Reviewer
“Ordered a pair of navy blue suede court shoes. Unfortunately when they arrived they had been already worn. Scuff Mark's on the side scratches on the sole. I reported this to customer services and was offered 10% off. I declined the offer as they were obviously worn and with covid surely there should have been more checks. I have returned the item but not once was I offered a replacement. I buy quite a lot from Hobbs. Your customer service has let you down”
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Posted 3 years ago
Hobbs London is rated 3.1 based on 82 reviews
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