“The quality of the jeans is good, the exchang/return policy is horrid. Sure, 30 days should be enough time, but when you're shipping them to your daughter in Asia and she has to ship them back due to a sizing issue and they get back in your hands 34 days later, you'd think you'd be allowed to exchange them for a better fit. Not with Levi's. It's the last pair I'll buy direct from them - Nordstrom has a much better return policy.”
“I am 55-years old and have been wearing Levi's since I was in middle school. The past few years, there has been a noticeable decline in quality. I have purchased eight pairs over the past few years, and every single pair rips at the crouch after 6 months. Such a disappointment from the iconic brand I once knew. I used to wear nothing else, but now I'm moving on.”
“I bought some jeans online with misleading information. They were not the size the company advertised. I was too dumb to wash them to make them shrink but it didn't work and when I tried to return or exchange them they didn't allow me to do it. Don't buy anything from this company online.”
“I have been using Levi’s jeans for a long time. Off late there is a big degradation in fabric quality . Early wear and tear including the signature Red loop jeans . When I reached customer support , I was told no fabric support beyond 12 months !! Does not make sense to invest so much . The bad part is denial mode responses and zero sensitivity . And no effort to check the product despite sharing all photos”
“Ordered jeans at the Prime Outlet Store in Norfolk Virginia. Size needed was not in store. Pants delivered was the wrong size. Wanted pants for trip leaving on next day. I was very disappointed. Will never buy from Levi's again.”
“On January 7th, I visited Levi’s at the Tanger Outlets in search of white jeans. I picked one to try on, and when I opened it, I discovered it was stained and soiled inside. The entire pant was covered in filth. The situation caused quite a stir in the store when the associate helping me noticed what had happened. While I love the brand, this incident raises serious concerns about their hygiene and quality control processes. Imagine if it had been a black pair of jeans, and I hadn’t noticed. The potential health risks are alarming.”
“I ordered a pair of jeans for Christmas but they did not fit but they charged me over $15 to ship back. I will never order from them again. In this time of ordering online I can’t believe they would charge a person at this rate. Maybe have more in store so we are not forced to order online!!!”
“Did not receive my daughter’s jeans for Christmas. They did not even have them in stock when they said they did. They did not make it right or even have a good answer. Saying sorry does not resolve any issues. I will never order from them again. What a horrible experience.”
“Levi.in, do not buy anything from here even by mistake, you will regret. They dont have a proper return policy and their customer care is non responsive. Pathetic site to buy anything.”
“Ordered something on the 3rd and as of the 12th haven’t received anything. Levi’s sent me tracking info For DHL. Tried to track and DHL said I needed to contact Levi’s. This is ridiculous.”
“After buying and wearing Levi's 517 boot cut jeans for40+ years , I regretfully switched to WRANGLER because you don't make yours in a 35 inch waist.”
“I bought a jeans which tore in just 8 months. And they said they can't help.
Again, when I purchased online and the clothes did not fit they refused to take them back.”
“I don't understand why every pair of Levi's for women is a 32 inseam. There are taller women out there that need a longer inseam, and 34 will not cut it either.”
“I am having Levi's make headphone/ earphones with a charging cable. But for a few days, I am facing a problem of decreasing charging or weakness in charging the earphones. Even if I charge it fully, it gets discharged automatically within 45-60 minutes without any use. Product photos are attached
So I wish to repair /rectify it at the Levi's service centre. So plz share my contact details, address of Levi's service centre in Pimpri Chinchwad or Pune. Or you can share Levi's authorized channel partner or service channel partner in Pune.
Plz note that if Levis fails to support customers, I have to forcefully post a very bad , worst service support review on social media.
I am trying to contact the Levis store or customer care online, but I don't find any proper response, support from the Levis team.”
“Tried to purchase a denim today from Fairlands branch. No customer service. I practically handed my money over. All I needed was a denim. Did not get anyone to assist. Rather take your money where it is wanted.”
“Horrible experience, their logistics partner ECART messes up the returns . I still not have got my refund and the customer care does not respond to emails or calls . Will never shop on the website again . Extremely unprofessional customer service.”
“I really don’t like stretch pants at all really don’t like it. I’m going to have to find a new place to buy jeans. I’ve bought Levi’s my whole life. I’m 65. I will no longer buy Levi’s because they’re stretch pants.”
