MADE.COM Reviews

1.4 Rating 633 Reviews

8 %

of reviewers recommend MADE.COM

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Metrics

1.4

Based on 633 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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Helpful Report

Asked by Rachael Pearson (4 years ago)

Hi, I've order few items from made would like to return one. I've already emailed them and still waiting for reply. calling on customer care number and has no response just recorded voice . Please let me know how to return the item :(

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Asked by Tripti Pareek (4 years ago)

Why don’t you answer your phone Why don’t you answer your emails Why don’t you contact me on my email

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Asked by Colin sloan (4 years ago)

How is a company like this still trading

1 Helpful Report

Asked by Colin sloan (4 years ago)

What is the ‘actual’ delivery on a ‘Vento’ in grey leather right handed corner sofa, and is there a swatch service?

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Asked by John shiels (5 years ago)

is this company in the United States because when I was trying to order it only pulled up United kingdom and Ireland

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Asked by Breezely Taylor (5 years ago)