MADE.COM Reviews

1.4 Rating 633 Reviews

8 %

of reviewers recommend MADE.COM

Company Reviews

Questions

Metrics

1.4

Based on 633 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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Does MADE.COM deliver on time?

Helpful Report

(4 years ago)

Greater than 27% of reviewers feedback is MADE.COM normally delivers on time.

Helpful Report

(4 years ago)

66.10%

Industry Average

“ Bought a beautiful dining room lamp. Would have liked a bit more info on the quality of the light (it's hard to imagine if it will be suitable until it is in place!) but otherwise it's very well made and delivery was easy. ”

- Astrid

MADE.COM Reviews

Delivery - Average