MADE.COM Reviews

1.4 Rating 633 Reviews

8 %

of reviewers recommend MADE.COM

Company Reviews

Questions

Metrics

1.4

Based on 633 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How quickly does MADE.COM resolve customer queries?

Helpful Report

(4 years ago)

Greater than 49% of reviewers feedback is MADE.COM takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

66.97%

Industry Average

“ COM customer service dealt with it in a very promt and professional manner. ”

- Aleksandra

“ Having bought about 10 items from Made over the past two months my impressions of them is good products at good prices, and good customer service who have put up with a lot of requests from my side. ”

- Carlos

“ Excellent delivery service and a great mirror at a very good price. ”

- Claudine Miles

MADE.COM Reviews

Customer Service - Average