MADE.COM Reviews

1.4 Rating 633 Reviews

8 %

of reviewers recommend MADE.COM

Company Reviews

Questions

Metrics

1.4

Based on 633 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is MADE.COM returns process?

Helpful Report

(4 years ago)

Greater than 100% of reviewers feedback is MADE.COM returns process could be better.

Helpful Report

(4 years ago)

0.00%

Industry Average

“ All because of a faulty product and terrible returns process. ”

- Anonymous

“ I was told not to worry and that they offered hassle-free returns if I was not satisfied. ”

- Hanna

“ COM that if they can continue to sell and deliver products during corona, they should also be able to deal with returns/refunds, but got a flat “no”. ”

- Frances Munnelly

MADE.COM Reviews

Returns - Difficult