Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.97

2.0 Rating 379 Reviews

20 %

of reviewers recommend Mcdonalds

Company Reviews

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Metrics

2.0

Based on 379 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 16th April 2024

Ronald Acuna Jr

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish that the employees would learn and understand the "code" "reward" and pay with the code system. Most employees seem annoyed that they need to deal with one more thing.”

Helpful Report

Posted 1 year ago

“not very healthy but really tasty, i think i am slightly addicted to their cheeseburgers”

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Posted 2 years ago

“they are okay, fries are the best but burgers are too small”

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Posted 2 years ago

“Don't usually go to MacDonalds, and my last drive thru experience reminded me why. What I was really wanted was one of their softserve cones after a hard day gardening. That was extremely satisfying. But then as I waited in line for the order kiosk (drive thru) considered I should eat a meal as well. So ordered a Quarter Pounder with cheese meal. Asked for an iced coffee as the drink. Slurped my ice cream cone as I drove home. Yum. Opening the QP meal was not so good. No cheese on the burger, and the iced "coffee" was a milky slightly caramel flavored drink. Not so bad in itself, but certainly not a coffee. Fries were hot, at least. Service was fast, and pleasant staff.”

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Posted 2 years ago

“Nice staff, conveniently placed BUT -school holidays so really really busy, people going off to KFC because there are no tables. There is one table with 1 person and his laptop (Manager Gavin??) who when asked if 3 could squeeze on replied no because he was working. Would waste my time here again. Thought your management programme was really good🙄”

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Posted 2 years ago

“This Mcdonald's is always busy and understaffed but their workers have never made me wait a long time for my order. drive thru service was faster for me and I didn't have to wait.”

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Posted 2 years ago

“The app needs sorting out .I have made 2 large orders recently online .The app let's you order different food from menus and when I went to pay I was informed that there was a technical error on their side. I was given a code and told to go to order counter to seek assistance. The operator didn't have a clue after me queuing up for a good while and when the management said it was because certain Items weren't available .these items should be removed when not available so I dont6 have to go through all this rigmarole again before ordering .I then had to queue up again yo plcemy order at the till .”

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Posted 2 years ago

“What is going on with the grilled chicken sandwich? C'mon McDonald's bring them back!”

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Posted 2 years ago

“The burgers are now bland and have a taste of cheap curry powder”

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Posted 3 years ago

“es buena la comida pero deberían añadir mas opciones al menú”

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Posted 3 years ago

“Service bad, food good as always”

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Posted 3 years ago

“yet again a drive through visit ending up with unhappy passengers but too far down the rd to go back. two burgers ordered and two incorrect burgers in the bag ...go mcdonalds . burger king next time we're after a burger out .”

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Posted 4 years ago

“Kail is a heard worker at McDonald’s in Cape Coral she dose a good job”

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Posted 5 years ago

“Great place to meet new people, generally friendly.”

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Posted 5 years ago

“Fast and friendly service”

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Posted 6 years ago

“Bad customer service! Tried to explain to Mc Donald's employees that I was overcharged for what I ordered. I was ignored. I heard that they may raise their pay to $20 an hour? They all need to go to customer service training as a requirement.”

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Posted 1 week ago

“Not enough staff to handle customer's ice cream machine is not working most of the time it's benn down for at least 3 weeks in a row”

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Posted 1 week ago

“Macdonalds Western Road Brighton, I am a regular customer here and normally order by table service on the MacDonalds App, unlike all the other MacDonalds in the area (Brighton and Newhaven) you are never supplied or offered serviette's or tomato ketchup, if you ask after your food is delivered you have to wait ages for them to be supplied too. Why can’t this branch be like all the others in the area as regards this basic service?”

Helpful Report

Posted 2 weeks ago

“This corporation is the rudest & demeaning to their managers. I've never seen a GM have to work harder than the crew. They treat GM's like they can never do anything right. Always treat GM's like it's their fault that sales are down. No respect. Always brow beating these GM's. This is unacceptable. Ebert corporation is the most disrespectful & unhelpful I have ever seen. People are not robots. Paperwork is not more important than making French fries and hamburgers. I will tell people never work for Mcds. Rude upper management & very disrespectful. Pays well, but not worth the belittling you have to put up with. Mcds is very greedy and don't care about the people who are actually working to make the money for these selfish people on top. I have lost respect for Mcds upper management.”

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Posted 2 weeks ago

“The online orders are always never ready correctly. Perhaps that's why I keep getting the wrong order sent to me when placing an order online. They need hire people who can read or have their eyes checked. Incredible”

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Posted 2 weeks ago

Mcdonalds is rated 2.0 based on 379 reviews