Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.72

4.7 Rating 1,584 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Les knight . very good service will use again.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Very good service ,excellent thank you ++++++++++++++++++++”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Cheap and good delivery will definitely be using again thanks”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Always got stock, delivered on time every time.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Online Insulation Ltd website was a breeze to use with competitive prices and a choose your delivery date option. Materials arrived on time and in great condition. The delivery drivers were polite and courteous. I cannot find any fault at all. I could not source my order cheaper locally or get it delivered in that timeframe. 10/10”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Order cancelled by the company after they received a complaint from me. (Delivery no show and no comms) Petty and poor customer service.”

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Posted 3 years ago

Hello Jacklyn, We spent 3 hours after our closing time trying to resolve a delivery issue for you via email with you. We really couldn't have done any more. On very rare occasions, we do have vehicles break down and again we are sorry that we could not give you advance warning of an un planned break down.

Posted 3 years ago

“Great price and great service”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Good prices and fair delivery cost, items arrived in good condition and on time”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Great service good price”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Excellent range of products, great prices and speedy delivery”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Great service and price”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Great price, prompt, friendly and efficient delivery, will use again”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“That was quick”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Cracking service. Very competitively priced products. Thanks.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Products as advertised, communications clear and no issues with delivery.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“The order process is simple, and prices and delivery times were excellent. However, never did find the second email!”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Ordered and came exactly as required within 4 days and a good price. Will be using again for sure.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“A++ company to deal with, will use again and again”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“The order was delivered by a very friendly driver who had previously telephoned to say he would be with me within the hour,everything was perfect many thanks”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Purchasing and delivery from this company was good but, the product we purchased did not deliver on what was specified. The soundproofing Matt is advertised to stop around 24db but in fact struggled to stop 1db after testing, a world away from what is advertised so would not recommend to anyone”

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Posted 3 years ago

Thanks for leaving your review, Rob. The roll Isorubber that you ordered is typically used and tested as part of an under-screed solution and is typically designed for impact resistance within a floor construction. Whilst this can be used as a retrofit, it is hard to say what the result will be but it should have certainly taken more than 1db from the impact test and you would expect more than that from a layer of standard underlay or carpet.

Posted 3 years ago

Online Insulation Ltd is rated 4.7 based on 1,584 reviews