Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

Visit Website

Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, product as described, good prices”

Helpful Report

Posted 2 years ago

Thanks Octavian-Alexandru for your 5 star rating of Online Insulation Ltd! We're delighted to hear you're happy with the fast delivery, product as described, and our good prices. Thank you for your review - we really appreciate it!

Posted 2 years ago

“Good service from start to finish , from ordering on line to delivery, no issues encountered. Material delivered promptly even with the bad weather. Keep up the excellent service.”

Helpful Report

Posted 2 years ago

Thank you so much for your five-star rating of Online Insulation Ltd, Yusuf! We're so glad to hear you've enjoyed our quality service from start to finish and experienced no issues with your order, even with the bad weather. It's wonderful that you've chosen to be a returning customer, and we hope to continue providing you with great service in the future.

Posted 2 years ago

“Easy ordering service with quick helpful responses to my email queries. Delivery was quick and easy, thank you.”

Helpful Report

Posted 2 years ago

Thank you so much, Melanie, for taking the time to write a great 5-star review of Online Insulation Ltd. We're delighted that you found our ordering service to be easy and that our team responded quickly and helpfully to your email queries. We're also very pleased that you were impressed by the fast delivery - thank you! We're also thrilled to hear you are a repeating customer - we look forward to your custom for many years to come!

Posted 2 years ago

“On time, reasonable price easy off load”

Helpful Report

Posted 2 years ago

Thank you Paul for your kind 5 star rating of Online Insulation Ltd. We are delighted that our services with On time, reasonable price and easy off load were to your satisfaction and that you kept coming back to us. We are grateful for your loyalty.

Posted 2 years ago

“Have been using online insulation for a number of jobs now! 5 stars all the way! Won’t go anywhere else now for my materials, would recommend to everyone out there! Roy”

Helpful Report

Posted 2 years ago

Thank you Roy for your 5 star rating of Online Insulation Ltd! We really appreciate your loyalty and the fact that you have been using our services for a number of jobs now. We are glad you recommend us to everyone and that you won't go anywhere else for your materials. We appreciate you!

Posted 2 years ago

“Excellent value and service. We will use again when the opportunity arises”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating for Online Insulation Ltd! We are so glad to hear you had such a great experience with our excellent value and service. We would love to assist you again when the opportunity arises.

Posted 2 years ago

“Arrived on the day i requested, and without any damage. It had polystyrene struts rather than a pallet, so less waste to get rid of than I'd expected. Would use again.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We are so glad that you had a positive experience, arriving on the day you requested with no damage. We appreciate your feedback regarding the polystyrene struts and being able to reduce the amount of waste. We look forward to your next order!

Posted 2 years ago

“Really competitive prices and delivered on time and without fuss , will certainly use again”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating, David! We're delighted to hear that you found our prices to be competitive and that you received your order on time and without any issues. We really appreciate your loyalty and look forward to your continued business with us in the future.

Posted 2 years ago

“Great service, fast delivery, good price, driver was soooo helpful, can't fault a single thing. Just wish everything could be this easy, Thank you”

Helpful Report

Posted 2 years ago

Thank you so much John for your 5 star rating! We are delighted to hear that you were satisfied with our service, fast delivery, great price, and amazing driver. We truly appreciate your loyalty and returning business. We hope that everything continues to be just as easy and swift for you!

Posted 2 years ago

“Good price and sharp delivery”

Helpful Report

Posted 2 years ago

Thank you so much Jonas for your 5 star rating of Online Insulation Ltd. We really appreciate you taking the time to leave your feedback. We're glad to hear that you find our prices affordable and that you appreciate our fast delivery. It's also great that we've been able to earn your loyalty; it means the world to us!

Posted 2 years ago

“Great quick service”

Helpful Report

Posted 2 years ago

Thank you so much, Nigel, for your 5-star rating of Online Insulation Ltd and for recognizing our great quick service. We’re glad to have you as a repeating customer and we look forward to continuing to serve you!

Posted 2 years ago

“Very good”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of Online Insulation Ltd. We are very pleased that you found our service to be very good. Your satisfaction is our top priority and we appreciate your feedback. Thank you!

Posted 2 years ago

“Ordered from Online Insulation because their prices were competitive, they are local to me, they had stock and offered free delivery - what’s not to like!!! Communication was good and there was even a telephone number so you could talk to a REAL person. I will need more insulation soon and will use Online Insulation again for sure.”

Helpful Report

Posted 2 years ago

Thank you so much for the great rating, Jeannette! We appreciate the kind words regarding our prices, local availability, stock and delivery options. It means a lot that you felt comfortable to communicate with us, and we look forward to hearing from you again when you need more insulation.

Posted 2 years ago

“Easy to order and great delivery service, would use again”

Helpful Report

Posted 2 years ago

Thank you Steven for the 5 star rating of Online Insulation Ltd! We are thrilled to know that you found it easy to order and had a great delivery service. We greatly appreciate your positive feedback and hope to continue to serve you in the future!

Posted 2 years ago

“Good service and price fast delivery”

Helpful Report

Posted 2 years ago

Thank you so much, Dean, for giving us a 5-star rating! We really appreciate your kind review, particularly your comments about our good service, price, and fast delivery. It means so much to us that you are a loyal customer. Thank you for your ongoing support!

Posted 2 years ago

“Great service and great products”

Helpful Report

Posted 2 years ago

Thank you so much, Brian, for your 5 star rating of Online Insulation Ltd! We're glad to hear that you had a great experience with us and appreciate your loyalty! Thank you for continuing to be a loyal customer and for recommending our great service and products. We're grateful for your support!

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

Thank you Paul for your 5-Star rating of Online Insulation Ltd! We are delighted that you had a very good service experience. We greatly appreciate your loyalty and thank you for being a repeat customer.

Posted 2 years ago

“Fantastic service”

Helpful Report

Posted 2 years ago

Thank you so much, Ammar, for your 5-star rating of Online Insulation Ltd and the fantastic feedback that you have given us. We appreciate you taking the time to write such a glowing testimonial, and we are especially happy that you are a returning customer. We thank you for your continued support, and look forward to helping you again in the future.

Posted 2 years ago

“Easy to use the online service, delivery was moved back a day but was kept informed along the whole process. 10/10 would recommend. Great value, wickes' cheap insulation is same price as the celotex from here for same thickness. Thanks.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Online Insulation Ltd, Craig! We appreciate your business and being a returning customer. We are glad to hear that you found our online service easy to use and that you would recommend us. It's great to see that our Celotex insulation is the same price as others, cheaper insulation offerings for the same thickness. We hope to continue serving you!

Posted 2 years ago

“All over happy”

Helpful Report

Posted 2 years ago

Thank you, Lakhwinder, for your 5-star rating of Online Insulation Ltd! We're all over happy to hear that you had a great experience with us. Your feedback means a lot to us, and we thank you for taking the time to leave us a review.

Posted 2 years ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews