Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,476 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best price I could find and a straightforward choice of delivery date.arrived on the day I chose. Can't fault the service!”

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Posted 5 years ago

Thank you for your order and review Michael. We aim to provide the best service for our customers.

Posted 5 years ago

“Quality service. Very reasonable price. Would highly recommend.”

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Posted 5 years ago

Thank you for your order and review Derwyn. We hope to hear from you in the future.

Posted 5 years ago

“Ordered online. Liked how I could select delivery date (although only weekdays available). Delivery driver rang ahead to say he would be about 10 mins away. Very friendly on arrival. Product good, as described and just what we needed for our loft. Would recommend.”

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Posted 5 years ago

Thank you for your order and kind review Claire. We hope to hear from you in the future.

Posted 5 years ago

“I was very pleased with the customer service I received from Online Insulation and my order was delivered as requested. I would not hesitate to recommend.”

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Posted 5 years ago

Thank you for your kind review Jennifer. We very much appreciate your order and are very happy that you found our customer service so useful.

Posted 5 years ago

“Very quick delivery of product from ordering.great service I will use again”

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Posted 5 years ago

Hi Keith, thank you for your order and review. Our aim is to provide the best service and prices. We hope to hear from you again in the future.

Posted 5 years ago

“Ordered 5 days ago with a specified delivery date of today and goods arrived as ordered. Price is excellent. More than 23% cheaper than local builders merchants for similar, not exact, product.”

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Posted 5 years ago

Thanks for your review and order Alun. We appreciate your kind words and hope to hear from you in the future.

Posted 5 years ago

“goods as ordered delivered on the date quoted, would always like to pay less however would use online again”

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Posted 5 years ago

Thank you for your order and review John. We hope to hear from you in the future!

Posted 5 years ago

“Easy ordering, prompt efficient delivery and best price to be found!”

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Posted 5 years ago

Thank you for your order and review. We pride ourselves on making the greatest possible experience for our customers. We are glad you are pleased and hope to hear from you in the future.

Posted 5 years ago

“Good service nice people”

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Posted 5 years ago

Thank you for your order and review Tim, we're please that you are happy with our service.

Posted 5 years ago

Thank you for your order and review Tim. We hope to hear form you in the future.

Posted 5 years ago

“very prompt delivery, good communication”

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Posted 5 years ago

Thank you for your review and order David. We hope we can help again in the future.

Posted 5 years ago

“Top service good price driver helped handball off”

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Posted 5 years ago

Thanks for your order and review Danny, please let us know if we can help again in the future.

Posted 5 years ago

“Delivered fast great price . Brilliant products .”

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Posted 5 years ago

Thank you for your review Angela. We hope to hear from you in the future.

Posted 5 years ago

“Speedy delivery - keen price - good quality product. Thanks very much!”

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Posted 5 years ago

Thanks for your review Andrew. We are very pleased to have helped with your order.

Posted 5 years ago

“Everything as expected, delivered in 3 days, best price on the internet”

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Posted 5 years ago

Thank you for your review Kamil. We hope to hear from you in the future.

Posted 5 years ago

“Excellent service and delivered on day required. Will certainly use again and recommend to people”

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Posted 5 years ago

Thank you for your order and review Mark. We aim to provide the best service to our customer and are very pleased to have helped. We hope to hear from you in the future.

Posted 5 years ago

“Very Impressed. My order was not big so I was not expecting the high standard of service that I received. 4No. 2.4mx1.2m x 75mm thick polystyrene boards ordered at the weekend and they were delivered on the day I asked for ready for homework the next weekend - best price I could find and no moaning about my difficult driveway when delivering”

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Posted 5 years ago

Thank you for your order and review Andy. We aim to provide the best service and are very pleased to have helped.

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you for your order and review Michael. We hope to hear from you in the future.

Posted 5 years ago

“Very helpful and order delivered exactly to a tight delivery address. Thankyou for your help whee I had queries before ordering.”

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Posted 5 years ago

Thank you for your order and review Rebecca. We are very pleased to have helped and hope to hear from you in the future.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thank you for your order and review Phillip. We hope to hear from you in the future.

Posted 5 years ago

“I made a great saving on my insulated plasterboard compared to local builders merchants. Delivery was quick, and the driver was efficient, friendly and helpful. The product arrived in perfect condition. I would highly recommend Online Insulation Limited, and will be using them in the future.”

Helpful Report

Posted 5 years ago

Thank you for your order and very kind review Genevieve. We aim to deliver the best service possible and are very pleased that you have had a great customer experience. We hope to hear from you in the future.

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,476 reviews