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Online Insulation Ltd Reviews

4.7 Rating 1,600 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

4.7

Based on 1,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Bilal Mohammmed

Online Insulation Ltd 5 star review on 16th May 2025

Online Insulation Ltd 5 star review on 13th May 2025

Online Insulation Ltd 5 star review on 30th July 2024

Online Insulation Ltd 5 star review on 30th July 2024

Online Insulation Ltd 5 star review on 29th September 2023

Phillip Heather

Online Insulation Ltd 5 star review on 29th September 2023

Phillip Heather

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By far this is the best place to purchase Celotex insulation . Great delivery time service and price .”

Helpful Report

Posted 4 years ago

Thanks Helen, We hope to hear from you again sometime.

Posted 4 years ago

“Arrived earlier than expected. Good driver helped unload. All good.”

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Posted 4 years ago

Thanks for your order and review Philip.

Posted 4 years ago

“Very happy with the service a lot cheaper than other suppliers”

Helpful Report

Posted 4 years ago

Thanks for your order and review David.

Posted 4 years ago

“Excellent service. Reliable and competitive prices. Despite a small hiccup in delivery, they pulled out the stops to get materials delivered on time.”

Helpful Report

Posted 4 years ago

Thanks for bearing with us as the van broke down Greame. We are pleased it all worked out in the end. Thanks again for your order.

Posted 4 years ago

“Well done! On time. Friendly. Precise.”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“First time i used Insulation Ltd but will use again.. Much more competitive than Builders Merchants and with material prices increasing it pays to shop around.. Delivery is very quick and efficient ..”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Fantastic service, my order arrived quickly and intact. Very friendly and helpful customer service. Highly recommend.”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Excelleny service, great communication. Delivery spot on and driver very helpful”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Excellent service from start to finish!”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Online Insulation have been very helpful. Delivered when they said they would. No dramas.”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Great customer service & good quality items delivered as promised,perfect service,thank you”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Ordering was easy, pricing competitive and delivery was excellent !”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Good range of insulation products. Competitive prices. Fast Delivery”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Delivered within a few days”

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Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Really pleased with the whole experience. The celotex was a very competitive price and I did give it an extra few days when I picked a delivery date, to suit me for today. Received a tracking text first thing this morning to say it would be with me between 7.30 & 9.30 and it arrived just after 9. Driver was very helpful. As I said really pleased.”

Helpful Report

Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Great response, quick delivery. Impressed.”

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Posted 4 years ago

Thanks for your order and review. We hope to hear from you again sometime.

Posted 4 years ago

“Excellent service and the best price I could find online or at the local builder merchants. Very please and will be using them again soon.”

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Posted 4 years ago

Thanks David, we hope to hear from you again soon.

Posted 4 years ago

“Great prices , prompt service .”

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Posted 4 years ago

Thanks for your order and review Kevin.

Posted 4 years ago

“Disappointed to have made and paid for an order only to receive notification a couple of days later the order had been cancelled because they could not ‘safely deliver’ to the address. The money was refunded so no issues there, but no phone-call, no explanation, no conversation, no desire to understand. Found another company thankfully who delivered quickly and without problem to the same location. They will now be my first port of call.”

Helpful Report

Posted 4 years ago

Thanks for your review Steve, for us to safely make your delivery, we would have had to close a busy road while we unloaded your materials. This is in part down to the size of the vehicles that we deliver on as these are the same size as a double-decker bus, but also that there was nowhere for us to actually unload to without leaving the goods on a busy road with a traffic light junction and double yellow lines on the road. Our main concern is always safety but we appreciate that this is not the way some other suppliers operate.

Posted 4 years ago

“Amazing service, super speedy recovery and great prices.”

Helpful Report

Posted 4 years ago

Thanks for your order and review Susan. We hope to hear from you again sometime.

Posted 4 years ago

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Online Insulation Ltd is rated 4.7 based on 1,600 reviews