Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once more, Online Insulation have given the very best in service. I can not fault them. Very competitive prices, prompt delivery and polite, informed customer service. Well done guys! I will tell all my contacts about you, you deserve the business.”

Helpful Report

Posted 1 year ago

Thank you so much Jeannette for your 5-Star rating for Online Insulation Ltd. We are so glad that you enjoyed your experience with us and that you found our services to be of the highest standards. We are also very pleased to see that you've been a repeating customer and that you were loyal enough to recommend us to your contacts. We are always here to serve you and we are ecstatic that you have had a positive experience each time. Once more, thank you for your loyalty and for being a valued customer.

Posted 1 year ago

“10/10 good safe delivery, small issue with a brand change but sorted fast & professionally by Rob Hardy. Would use them again!”

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Posted 1 year ago

Thank you Josh for your amazing 5 star rating! We're so glad to hear that your delivery was safe and that you had a positive experience with our team. We're delighted that even with a small issue with a brand change, Rob Hardy was able to sort it out quickly and professionally. Your loyalty is so appreciated, and we look forward to being your preferred insulation provider in the future!

Posted 1 year ago

“Had 2 deliveries, 1st 2 days early and the 2nd on time. Helpful delivery driver.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd, Nick! We're so glad to hear that both of your deliveries were on time and the driver was helpful. We truly appreciate your support.

Posted 1 year ago

“Ordered arrived on time and in good condition. Driver was helpful and polite. No problems.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd James. We are delighted that you were pleased with the order, arriving on time and in good condition. We also appreciate the driver being helpful and polite. Thank you also for being a repeating customer, we look forward to serving you again soon.

Posted 1 year ago

“Quick and easy to order with efficient post-order support. Good value to compared to other suppliers I considered.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating! We are pleased to hear that ordering with us was quick and easy and that you found our post-order support to be efficient. We work hard to ensure the best value for our customers and we are glad to hear that you found us to be a great deal compared to other suppliers.

Posted 1 year ago

“Great job delivery on time and very quick Will be using this company again”

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Posted 1 year ago

Thanks so much, Ian, for your 5-star rating of Online Insulation Ltd! We so appreciate your feedback and are delighted that we could provide you with great job delivery on time and very quick - we're so glad that you'll be using us again.

Posted 1 year ago

“Good products. Delivery correct date as expected.”

Helpful Report

Posted 1 year ago

Thank you for your generous 5 star rating of Online Insulation Ltd! We appreciate your positive feedback regarding our products and the on-time delivery. We are also pleased to see you as a returning customer and thank you for your continued support.

Posted 1 year ago

“Great price, good delivery time.”

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Posted 1 year ago

Thank you so much for your 5-star rating, Philip! We truly appreciate you taking the time to leave it and offer your positive feedback of our quick delivery time, and great price. We are also thankful to have your patronage as a returning customer!

Posted 1 year ago

“Great price, quality.”

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Posted 1 year ago

Wow, thank you so much Ahmad for the 5 star rating! We really appreciate it! We are so thrilled to hear that you had such a great experience with us - both great price and quality! We deeply value your loyalty and look forward to having you as a customer again soon.

Posted 1 year ago

“Celotex 5cm insulation boards was good. Delivery came on time, very happy”

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Posted 1 year ago

Thank you so much Rima for your wonderful 5 star rating of Online Insulation Ltd! We are glad to hear that you were happy with Celotex 5cm insulation boards and the timely delivery of it. We truly appreciate your loyalty and thank you for being a returning customer.

Posted 1 year ago

“Great service and good price. Will use again.”

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Posted 1 year ago

Thank you so much for taking the time to rate Online Insulation Ltd 5 stars! We are so pleased you found our service to be great, and that you found our prices to be good. We would be honoured to help you again in the future.

Posted 1 year ago

“Perfect from placing an order to delivery. BIG thank you.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We are so pleased that you had a perfect experience, from placing an order to delivery. Your support and kind words mean the world to us!

Posted 1 year ago

“Very reliable”

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Posted 1 year ago

Thank you, Kreshnik, for your 5-star rating of Online Insulation Ltd! We're so glad to hear that you found us to be very reliable and that you've been a returning customer. We truly appreciate your kind words and loyalty.

Posted 1 year ago

“Very smooth from start to finish…helpful gentleman on the phone answering a few questions I had. Fair prices. Materials (Thermaclass 21) turned up on time in perfect condition and well packaged. Helpful driver during delivery. Will need a fair bit more insulation and will definitely be using online insulation again.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words, Lee. We are thrilled to hear that you have had such a great experience with us and that our Thermaclass 21 insulation were delivered to you in perfect condition and on time. We really appreciate that you plan to use Online Insulation again for your upcoming project.

Posted 1 year ago

“Easy to order. Great prices. Would be better if you could give a 2 hr delivery time, rather than all day. Delivery person was great, very helpful.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd, Rachel! We appreciate your feedback and are very pleased to hear that you had an easy ordering experience and great prices. We also appreciate your comments about delivery options and that our delivery person was helpful. It's wonderful to have you as a returning customer! Thank you for your loyalty.

Posted 1 year ago

“Dry wall lining products perfect for my needs at a great price, easy to order and quickly despatched. Brilliant delivery by Tom, called in advance and took care to check everything was in order. Friendly and professional, two great things together. Thanks!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Online Insulation Ltd, Craig! We are delighted that our dry wall lining products were perfect for your needs at a great price and our delivery service by Tom was of a great standard. We are so pleased that you called in advance and wanted to check everything was in order. Friendly and professional service is what we strive to provide. We would also like to thank you for being a repeating customer and look forward to seeing you again in the future. Thank you again!

Posted 1 year ago

“Easy to order & arrived on the day I asked so happy with the service. Would definitely recommend”

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Posted 1 year ago

Thank you so much, Lewis, for your 5-star rating of Online Insulation Ltd. We are so glad you were happy with the easy ordering process and the delivery on the day you requested. We truly appreciate your loyalty and your recommendation - we hope to see you again soon!

Posted 1 year ago

“Delivery arrived as expected. Driver very helpful and placed delivery exactly where requested”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Online Insulation Ltd! We're glad to hear that our delivery arrived as expected and that our driver was helpful in placing the delivery exactly where requested. We really appreciate your positive feedback and satisfaction!

Posted 1 year ago

“Very easy order process, goods delivered promptly & in excellent condition”

Helpful Report

Posted 1 year ago

Thank you so much James for giving us a 5 star rating! We are so glad that you enjoyed our very easy order process, goods delivered promptly and in excellent condition. We truly appreciate your loyalty and being a repeat customer.

Posted 1 year ago

“Good service and insulation sheets at a great price”

Helpful Report

Posted 1 year ago

Thanks so much for your 5 star rating, Barry! We really appreciate you taking the time to write a review. We're glad you found our service and insulation sheets to be of great quality and price.

Posted 1 year ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews