ozwashroom Reviews

Name: ozwashroom
Address: 5 Enterprise Court, Mulgrave, Victoria
Rating: 4.43

4.4 Rating 1,469 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,469 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products. Easy order process and fast delivery. Thank you.”

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Posted 3 years ago

Hi Lucille, Thank you so much for 5 star review. regards, Simin

Posted 3 years ago

“Thank you, my order arrived in good time and I was happy with all the products. However with the toilet paper dispenser, when the paper is torn along the toothed edge it leaves a confetti of paper fragments on the floor below.”

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Posted 3 years ago

Hi Petrena, I'm very sorry our Jumbo Roll Dispenser is turning the toilet paper into confetti. I've not heard of them doing that before. Maybe try a different type like our JR4212 next time ? I don't know what could be causing this sorry. Regards Ian

Posted 3 years ago

“Excellent service. Oz Washroom was able to advise availability and send out product in timely fashion.”

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Posted 3 years ago

Thanks Janet, really appreciate the 5 star review. Regards Ian

Posted 3 years ago

“I purchased a hand dryer the purchase process was fine but the delivery through the courier service was less than ordinary with no callbacks only ..we'll be in touch... It wasn't till the package was delivered the emails flowed in about it being delivered...LOL. Otherwise could have been 5 star”

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Posted 3 years ago

Thanks Clinton, Trying times with couriers atm. Regards Ian

Posted 3 years ago

“Arrived on time, well packed and easy to install. Works really well!”

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Posted 3 years ago

Thanks Barry, Your 5 star review is greatly appreciated. Regards Ian

Posted 3 years ago

“Always found the staff to be pleasant and willing to help things arrive in a timely manner Returns are processed without delay”

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Posted 3 years ago

Hi Jilliann, Thank you for the great review. Greatly appreciated. Regards Ian

Posted 3 years ago

“Process was easy, the product is as described, all around a win.”

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Posted 3 years ago

Hi Anon, Appreciate your 5 star review. Thank you. Regards Ian

Posted 3 years ago

“It's sophisticated and functional. It's the 2nd dispenser I have purchased for my business.”

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Posted 3 years ago

Hi Kathryn, Thanks for the 5 stars. Appreciated. Regards Ian

Posted 3 years ago

“Easy to deal with , good products ,prompt delivery”

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Posted 3 years ago

Thanks David, Appreciate the 5 star review. Regards Ian

Posted 3 years ago

“Helped Me out. Thanks Jon.”

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Posted 3 years ago

Thanks Jon, Your 5 star review is greatly appreciated. Regards Ian

Posted 3 years ago

“Received our order exactly as decribed”

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Posted 3 years ago

Hi Linda, Appreciate your 5 star review. Thank you. Regards Ian

Posted 3 years ago

“Prompt delivery and items ordered exactly what was required many thanks”

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Posted 3 years ago

Many thanks Anon for your wonderful 5 star review Greatly appreciated. Regards Ian

Posted 3 years ago

“Excellent Service, Quality Items, Distinguished Distribution Company”

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Posted 3 years ago

Hi Michelle, Really Appreciate your 5 star review. Regards Ian

Posted 3 years ago

“No problem with products Delivery was pretty ordinary”

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Posted 3 years ago

Hi Mark, Yes... couriers !!! Thanks. Regards Ian

Posted 3 years ago

“Great unit. worked fine. Worked so well, that it has already been stolen from the washroom. Grrr So someone else thought it was a good unit.”

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Posted 3 years ago

Thanks Brenton, Greatly appreciate the 5 stars. Regards ian

Posted 3 years ago

“Very quick on delivery, made well.will be again soon”

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Posted 3 years ago

“Straight down the line delivery”

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Posted 3 years ago

Hi Grant, Thanks for the 5 stars Appreciated. Regards Ian

Posted 3 years ago

“Hand towel dispensers are good quality and fits our paper hand towels”

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Posted 3 years ago

Thanks Anon, Much apreciated. Regards Ian

Posted 3 years ago

“I carefully chose a toilet roll dispenser that was lockable and suitable to put in some public toilets that we are refurbishing. Apart from being lockable and holding 2 rolls the main criteria was that it had to be one that was in stock. Several that I chose were marked out of stock and after consulting with the team who maintain the toilets I ordered one. After a week it hadn't arrived so I rang to chase it up as it was the last thing that was needed before we could open. I was told that you were still waiting on delivery. If it's not in stock then you need to say so on the order form!”

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Posted 3 years ago

We are very sorry for that, we emailed you immediately after you placed your order that there are delivery delays but we never got a reply from you.

Posted 3 years ago

“Correct item delivered on time.”

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Posted 3 years ago

ozwashroom is rated 4.4 based on 1,469 reviews