ozwashroom Reviews

4.4 Rating 1,294 Reviews
86 %
of reviewers recommend ozwashroom
4.4
Based on 1,294 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
still awaiting delivery
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Posted 3 years ago
Good service, should look after more about Products suit each customer, like our last order:if i knew that price Cheaper than buy package which Wrapped plastic, I will order more, since 2018😐
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Posted 3 years ago
Good quality sanitary bin, however; very excessive shipping price!
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Posted 3 years ago
Slow dispatch
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Posted 3 years ago
Was disappointed with delivery especially after the very good service from Office staff when I was inquiring and ordering the dryers. We ordered 6 and the first 3 were delivered to the kindergarten down the road, it was lucky that the staff there knew who i was and called me. Also one of the dryers had deep scratches on the top of the dryer. Being a fundraising charity, I recommended you to one of the clubs we granted 3 dryers to, so I hope their delivery we go ok. Office staff helpful, delivery not so good.
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Posted 3 years ago
Read my review below and see how I feel about my recent order from ozwashroom.
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Posted 3 years ago
The order arrived but short the 4 hand sanitizer dispensers it took 7 days to reach Darra in Brisbane on friday at 1pm which is approximately 20 min from our business and didn’t receive the packages until late Monday afternoon. Have been advised missing products are being sent out tomorrow.
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Posted 3 years ago
received the dryer promptly. the only thing that i can complain about is the email that i received after parting with my money...the email goes... Hi Antonio; For the safety of our staff due to the COVID-19, Please note the following : NO RETURN, NO REFUND, NO EXCHANGE ACCEPTED. REDELIVERY & REDIRECT CHARGES OF ADDITIONAL $48 DO APPLY IF BUSINESS CLOSED. PLEASE CONFIRM BY REPLY EMAIL THAT YOU AGREE TO THE ABOVE CONDITIONS. Thank you for your purchase. Please find attached invoice as requested. Please don't hesitate to contact us if you have any questions. Kind Regards Glynnis Ozwashroom 5 Enterprise Crt, Mulgrave,3170 Tel: 1300652715 my response wasn't obliging at all as those condition should be clearly stated on the website so i can make an informed decision about parting with my money. obviously i did not accept those conditions as i purchased the product as per the website conditions. its amazing with the pandemic, we can come up with some of the most amazing conditions...
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Posted 3 years ago
The sales people were very helpful. There was a problem in that we deposited payment into your account the day we placed the order. There was confusion at your end and we were continually told that they order could not be shipped without payment. Eventually all was sorted. We will re-order soap soon.
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Posted 3 years ago
Delivery was extremely slow.
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Posted 4 years ago
Everything was ok but my purchase took almost two weeks to get delivered and I live in Victoria and the item was in stock.
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Posted 4 years ago
Great service, fast shipping, excessive postage and pricing
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Posted 4 years ago
I was on a short timeframe and used your company hoping for a quick delivery. The product however did not turn up until Friday afternoon after the employees went home, hence not making the deadline and not being installed before the Grand Opening. In the end, the table has been installed. Thankyou.
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Posted 4 years ago
We still haven't received delivery after more than a month. I know it is not entirely your fault but the delivery contractor is not good enough doing their job. Please ask them to call when they arrive.
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Posted 4 years ago
Website wa clunky at times and stock availability was unclear. Delivery was slower than expected. Overall range offered is good. Price is competitive
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Posted 4 years ago
products we purchased broke quickly even though I paid for the better one soap dispenser didn't pump soap at all. they are all out of service
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Posted 4 years ago
Your posted is to much it make the price the same as the shops
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Posted 4 years ago
Have not had time to test the product as yet as it is for a new office that is still in the process of being set up. With regards to ordering online the process was simple, in the event we will continue to use the product we would need to set up an account and be invoiced on our Purchase Order.
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Posted 4 years ago
ozwashroom is rated 4.4 based on 1,294 reviews