ozwashroom Reviews

Name: ozwashroom
Rating: 4.42

4.4 Rating 1,298 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,298 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

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“It took over a month to get the toilet rolls delivered. We will find another supplier.”

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Posted 11 months ago

Thank you for your feedback about ozwashroom, Ruby. I am sorry to hear that it took so long for the toilet rolls to be delivered. We are actively exploring alternatives to ensure timely delivery of our products in the future. Can you tell me more about your experience with our delivery service? How can ozwashroom do better to make sure that our customers receive their orders promptly? I would really appreciate your input. Regards Ian

Posted 11 months ago

“We bought Sanitary Units. They came pretty quickly. Only trouble we had was getting them apart. Rang for some advice, they were going to send a video of how to get them apart. Still waiting for the video.”

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Posted 11 months ago

Thank you for your 4 star rating of Ozwashroom, Linda! We’re glad that our Sanitary Units were delivered quickly to you, and we apologize for the trouble you had in getting them apart. We want to ensure that our customers have the best experience when using our products, so we appreciate you calling for advice and we will be sure to send you the video you were waiting for. Thank you for being a return customer and we look forward to serving you again soon! Regards Ian

Posted 11 months ago

“Serves the purpose well. Timely delivery”

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Posted 11 months ago

Japhet, Thank you for giving us a 4-star rating for our Ozwashroom! We're glad to hear that it serves the purpose well and that the delivery was timely. We truly appreciate your feedback! Regards Ian

Posted 11 months ago

“No transport information, I had to contact your office 7 business days after ETA to find out where my parcel was.”

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Posted 11 months ago

Thanks for letting us know about your experience Lance. We appreciate you taking the time to share your feedback with us. We are sorry for what happened with transport information and that you had to contact us to find out the status of your parcel 7 business days after its estimated time of delivery. Our goal is to provide a superior experience for our customers. How can we make things better for you in the future? Regards Ian

Posted 11 months ago

“Excellent service. No trouble with answering my questions. The products are excellent. The lid on one of the sanitary bins had a mind of its own and would not stop opening and closing. This was replace and another lid was sent in the return mail. I would definitely recommend and use OzWashrooms again. Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and your 5-star rating, Lois! We're so pleased to hear that you had a good experience with our excellent service, and that you appreciate our products. We were more than happy to replace the troublesome bin lid, and we're glad that it worked out so well for you. We're glad that you'll be recommending and using our services again - thank you again for your support. Regards Ian

Posted 1 year ago

“They are accommodating and processed my order asap.”

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Posted 1 year ago

Thank you so much Katz for your 4 star rating of Ozwashroom. It's greatly appreciated! We are delighted to hear that you found us accommodating and that we were able to process your order asap! Regards Ian

Posted 1 year ago

“I have dealt with this company for a long time their service and products are excellent. A well recommender supplier”

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Posted 1 year ago

Thank you so much, Alan, for giving us a 5 star rating! We really appreciate your loyalty to OzWashroom and your kind words in regards to our exemplary service and products. We truly value your patronage and look forward to serving you in the future. Thank you again! Regards Ian

Posted 1 year ago

“Very good hand dryers”

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Posted 1 year ago

Thank you Mick for your 5 star rating of ozwashroom! It's very pleasing to hear that you enjoyed the Very good hand dryers we offer. We appreciate your support! Regards Ian

Posted 1 year ago

“Ian was very obliging and helpful”

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Posted 1 year ago

Thank you so much, Peter! We greatly appreciate your 5-star rating! We are also pleased to hear that Ian was very obliging and helpful. We aim to continuously provide services that exceed your expectations. Regards Ian

Posted 1 year ago

“Good quality”

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Posted 1 year ago

Thank you so much, Ikram For your fantastic 5-star rating of Ozwashroom and for your loyalty as a customer. We are so pleased that you found the quality of our products to be good and we appreciate your support! Regards Fanar

Posted 1 year ago

“Helpful, quick and easy to order through.”

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Posted 1 year ago

Livelle, Thank you for your 5-star rating! We greatly appreciate your kind words about our product and service. It's very important for us to know that our customers find our store helpful, quick, and easy to order from. Thanks again for taking the time to leave this review! Regards Ian

Posted 1 year ago

“Excellent service, excellent product. The hook was easy to install with the screws provided. It looks good and works perfectly.”

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Posted 1 year ago

Thank you so much, John, for your fantastic 5-star rating of OzWashroom! We are glad to hear you are pleased with the ease of installation and that the hook looks great while doing its job flawlessly. We really appreciate you taking the time to share your positive experience! Regards Ian

Posted 1 year ago

“Seamless delivery in a timely manner. Thank you!”

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Posted 1 year ago

Thank you for your 5 star rating of Ozwashroom! We are so pleased to hear that you appreciate our seamless delivery in a timely manner. We value our customers and thank you for being a return customer. Regards Ian

Posted 1 year ago

“Good service”

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Posted 1 year ago

Thank you, Aleks! We are thrilled to hear that you are satisfied with your experience with Ozwashroom. We pride ourselves on providing good service and we're glad you've experienced that. Regards Ian

Posted 1 year ago

“service has always great on my purchasing”

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Posted 1 year ago

Thank you so much, Andy! It really means a lot to us that you've taken the time to rate us with five stars in your review. We really appreciate your loyalty and support, and it's great to hear that our service has always been great on your purchases. Thank you for choosing us! Regards Ian

Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

Hi Rhonda, Thank you so much for your wonderful 5-star review of Ozwashroom! We really appreciate your feedback and are delighted you were pleased with our excellent customer service. Thank you for being a great customer! Regards Ian

Posted 1 year ago

“Always a smooth and easy process ordering from ozwashroom! Delivery is quick and communication is clear.”

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Posted 1 year ago

Hi Anon, Thank you so much for your 5 star rating and for being a loyal and repeating customer of ozwashroom! We are delighted that you found ordering from us to be a smooth and easy process, with quick delivery and clear communication. We really appreciate your support and look forward to continuing to provide you with a great experience. Regards Ian

Posted 1 year ago

“Very happy with product service and price. Thanks very much OzWashroom.”

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Posted 1 year ago

Thank you so much, Chris, For taking the time to leave us a 5-star rating! We are so pleased to hear that you are very happy with our product, service, and price. Your loyalty and continuing support means a lot to us and we thank you for it. We look forward to seeing you again soon! Regards Ian

Posted 1 year ago

“Excellent service, hassle-free and no complaints.”

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Posted 1 year ago

Thank you, Jane, For your 5 star rating of ozwashroom! We truly appreciate your feedback and are so glad you had an excellent service, hassle-free and no complaints. We are also thankful for your loyalty as a customer and that you have chosen to keep returning to us. Regards Ian

Posted 1 year ago

“Good seller”

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Posted 1 year ago

Thank you Trish, For your 4 star rating of ozwashroom! It means so much to us to know that we had another happy and satisfied customer. Thank you also for being a repeating customer, we appreciate your loyalty. From the Good Seller team, we thank you! Regards Ian

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,298 reviews