ozwashroom Reviews

Name: ozwashroom
Rating: 4.42

4.4 Rating 1,296 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,296 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

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“Suited my needs perfectly. Shipped and received quickly. Easy ordering and payment process. Thanks.”

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Posted 9 months ago

Shahna, Thank you so much for your 5 star rating! We are so glad to hear that our product suited your needs perfectly, was shipped quickly, and that the ordering and payment process was easy for you! Thanks for your feedback, we really appreciate it. Regards Ian

Posted 9 months ago

“The team at OzWashroom was super easy to deal with and items were promptly delivered.”

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Posted 10 months ago

Thank you Antonio for your 5 star rating of OzWashroom! We are so pleased to hear that the team was easy to deal with and that your items were promptly delivered! We truly appreciate your support as a repeated customer and we look forward to more of your business in the future! Regards Ian

Posted 10 months ago

“Excellent service and quick supply date”

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Posted 10 months ago

Thank you so much Janet for your 5 star rating of ozwashroom! We appreciate your kind words about our excellent service and quick supply date. Regards Ian

Posted 10 months ago

“Our new signs are great thank you”

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Posted 10 months ago

Thank you, Debbie, for your 4 star rating of OzWashroom! We are glad that you are enjoying our new signs and appreciate your kind words. We are so glad that you are satisfied with our services. Thank you for your feedback! Regards Ian

Posted 10 months ago

“Excellent service and product”

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Posted 10 months ago

Thank you, John, for your five-star rating of OZwashroom! We are so pleased that you had an excellent service and product. We will continue to strive to provide the best service possible. Regards Ian

Posted 10 months ago

“Been using OZwashroom as our new supplier for a few months now and we are very happy with their products and fast delivery. Thank you huys”

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Posted 10 months ago

Thank you so much, Andre, for taking the time to leave us a 5-star rating. We are so glad to hear you have been using OZwashroom for a few months now and are happy with our products and fast delivery. We are grateful for your loyalty! Regards Ian

Posted 10 months ago

“Easy purchase process, helpful customer service. Highly recommend this business”

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Posted 10 months ago

Thank you Sahar, so much for your 5 star rating of ozwashroom! We are so pleased to hear that you had an easy purchase process and our customer service team was helpful. We really appreciate your recommendation and thank you for choosing us! Regards Ian

Posted 10 months ago

“Happy with service, (not sure about the product yet as it has just been installed) but so far so good. Although the delivery can improve, as we are a big complex with many buildings a call to direct will be great to prevent confusion and safe on time.”

Helpful Report

Posted 10 months ago

Thank you for your rating, John! We are glad to hear that you are happy with our service, and we hope that you will be just as satisfied with our product once you have had the opportunity to test it out. We appreciate your feedback regarding delivery - unfortunately, it can be tricky in larger complexes. In order to ensure your product arrives at its correct destination in a timely manner, please don't hesitate to give us a call directly! Regards Ian

Posted 10 months ago

“Ordered 4 of these to operate standard 300ml can air freshener. All 4 failed to do what they claimed. Contacted "Ian" who after a few rather inane questions clearly stated that because I wasn't using "their 300ml air freshener cans" that is why they are not working. I advised Ian they had worked before with and without "their brand" air freshener - well it fell on deaf ears. Ian level of Customer Service is -0 - Buyer beware imo”

Helpful Report

Posted 10 months ago

Thank you for taking the time to share your experience with us Rose-Marie. We apologize your products did not deliver the expected results and Ian was unable to assist you. We value your feedback and would love to make things better for you. Please let us know what went wrong and how we can make your experience better, so that we can deliver a consistently positive experience to our customers. We look forward to hearing from you. 1300 652 715

Posted 10 months ago

“Quick delivery”

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Posted 10 months ago

Thank you, John, for your 5-star rating of OZwashroom. We are so glad you are making use of our quick delivery services and that you appreciate the quality of our products. Your loyalty and commitment in using our services is greatly appreciated. Regards Ian

Posted 10 months ago

“The delivery service used was atrocious - we were unable to trace the delivery and elevate the priority”

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Posted 10 months ago

Thanks so much for your review, Adam. We strive to provide customers with a great experience when using OZ Washroom. Our customer service team is always around to enhance your experience with us so don't hesitate to reach out if you need help. Thanks again for your inputs, Adam. We appreciate it! Regards Ian

Posted 10 months ago

“Very happy with my purchase and happy with the price. Thank you”

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Posted 10 months ago

Thank you Janine, So much for your 5 star rating of OZwashroom! We are so glad to hear that you are very happy with your purchase and that you were satisfied with the price. We appreciate your kind words and we are delighted that you had a positive experience with us. Thank you again! Regards Ian

Posted 10 months ago

“Quick to send the goods.”

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Posted 10 months ago

Thank you so much for your five star review of ozwashroom! We are so pleased to hear that you are satisfied with our service. We are also pleased to hear that you found our delivery quick and efficient. Thanks again for choosing ozwashroom! Regards Ian

Posted 10 months ago

“I have purchased from OZ washrooms for many years, but the hand dryer I recently purchased does not work, I contacted OZ washrooms, and they have requested videos etc which I have supplied. I have sent messages, but still no reply. you would think for a $240.00 hand dryer that they would not give me the runaround”

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Posted 11 months ago

“Having issues getting parcels delivered by Australia Post. We are not equipped to pick up parcels. All other contractors have been able to deliver to this address.”

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Posted 11 months ago

Hi Geoff, Please email Fanar. admin@ozwashroom.com.au or phone 1300 652 715 thank you. She is in charge of deliveries. I'm sure she can work out a solution. Regards Ian

Posted 11 months ago

“The salesperson was very helpful and friendly”

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Posted 11 months ago

Thank you so much for your 5 star rating of ozwashroom, Christine. We are delighted to hear that the salesperson was very helpful and friendly. We really appreciate your feedback and it will encourage us to continually strive for the best service possible. Thank you! Regards Ian

Posted 11 months ago

“THE TEAM AT OZ WASH ROOMS WERE FANTASTIC WITH THEIR CUSTOMER SERVICE AND MADE CONTACT A COUPLE OF TIMES TO MAKE SURE I HAD ORDERED THE RIGHT ITEMS. VERY IMPRESSED AND WILL CERTAINLY USE THEM AGAIN IN THE NEAR FUTURE. REGARDS DONNA WILSON”

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Posted 11 months ago

Thank you Anonymous, For your kind words and 5 star rating of our company. We are thrilled to hear that you had a positive experience with our customer service, were satisfied with the items you ordered, and plan to use OzWashroom again. It means a lot to us that you took the time to leave a review. We greatly appreciate your business and look forward to working with you in the future. The Team at Ozwashroom.

Posted 11 months ago

“Prompt delivery”

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Posted 11 months ago

Thank you very much for your 4-star rating of Ozwashroom, Pete! We really appreciate your loyalty and are glad that you experienced fast, prompt delivery. Thank you for being a repeat customer - it means a lot to us! Regards Ian

Posted 11 months ago

“It took over a month to get the toilet rolls delivered. We will find another supplier.”

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Posted 11 months ago

Thank you for your feedback about ozwashroom, Ruby. I am sorry to hear that it took so long for the toilet rolls to be delivered. We are actively exploring alternatives to ensure timely delivery of our products in the future. Can you tell me more about your experience with our delivery service? How can ozwashroom do better to make sure that our customers receive their orders promptly? I would really appreciate your input. Regards Ian

Posted 11 months ago

“We bought Sanitary Units. They came pretty quickly. Only trouble we had was getting them apart. Rang for some advice, they were going to send a video of how to get them apart. Still waiting for the video.”

Helpful Report

Posted 11 months ago

Thank you for your 4 star rating of Ozwashroom, Linda! We’re glad that our Sanitary Units were delivered quickly to you, and we apologize for the trouble you had in getting them apart. We want to ensure that our customers have the best experience when using our products, so we appreciate you calling for advice and we will be sure to send you the video you were waiting for. Thank you for being a return customer and we look forward to serving you again soon! Regards Ian

Posted 11 months ago

ozwashroom is rated 4.4 based on 1,296 reviews