“I’ve always had my dogs groomed at pets at home as they’ve always been the best. I have rehomed a dog, Fudge who was groomed by Leanne today at Consett. Such an immaculate job done with a coat I’ve never come across having had similar breeds before. Perfect and great advice about looking after her going forward. She looks like I’ve never seen her before and had compliments on how well she has been groomed. Leanne is so very talented and knowledgable as are all who work at Consett Groom Room”
“My puppy rufus had his first groom and he was very good little boy he looked gorgeous when he came out of the groomers the lady who looked after rufus loved him and she did a fabulous job thank you so much l give you 10 stars”
“Today I would like to thank the team at the Farnborough Pets at Home for how they always welcome my boy. He's a bit of a celebrity there, he loves aunty Trina.
Today he had spent the morning in with Emma at Vets for Pets and came out with a better outcome than I had hoped, straight into the arms of the Pets at Home team. That is customer service right there. Thanks to both teams, can't thank them enough. Love from Rocky 💙
Unable to upload picture disappointingly”
“My review is based on the service of the Branch Manager in your Alnwick store.
He always produces the most outstanding customer service which totally goes above and beyond that expected.
Today was his day off and he seen me struggling looking for a harness to fit my puppy and he went out of his way to help me - very impressed.”
“Great service and help today at the Clifton moor store
Vicky a member of staff helped me find a product straight away and then helped me with my phone at checkout
10 out of 10 for the service”
“A lovely lady called Claudia helped me to buy the correct harness She was SO helpful and friendly. And then a young man came as well.
This was in Llanishen , Cardiff”
“As always staff are amazing in the fareham store. On this occasion it was Lyn who was so helpful. They really do go above and behond to help & guide you.”
“Angel in Tauton store was very helpful help my little girl get her first hamster spoke to her in detail how to treat it and also help us get the correct size cage. Amazing customer service. Thank you”
“Me and my mum went to get some bits for my kittens and Joana one of the lovely ladies in the Enfield Pets at Home was amazing and advised us on the best products for my pets. She gave great recommendations and was so friendly, providing excellent service and we felt confident in buying the right stuff for our kittens!”
“We went shopping for my son's puppy and Lynne the assistant at keithley was a great help to us. She gave us very good advice and helped us to get exactly what we needed. She showed her knowledge of the products and how we could save money.”
“Andy at the Bicester Store really made my day today by being so helpful, helping me set up their new App and guiding me through it. I so appreciate him going above and beyond to help me in such a pleasant way. Bravo, Andy! I always find the staff there kind and helpful! It makes all the difference and is a great place to shop!”
“REF 16003724640
I visited the Crawley store yesterday for my cat litter, the lovely lady on the till realised l was struggling a little bit and asked one of the young ladies to carry it to the car for me. That’s what I call fantastic customer service. Thankyou both ladies.”
“Shawn who works in the feltham pets at home always so helpful and fantastic customer service.
I have to say all the staff are just wounderful , polite and always welcoming !!!”
“Today I was served by Owyn who gave me.excellent advice and support for my dog who has arthritis. He introduced me to Tricia who gave me exceptional nutritional support for my dogs. Ref. 0105042479”
