Name: Poundland
Rating: 2.47

“Won’t be going there again. Shelves with gaps in them. Could not get what I usually get from there. Cheaper now to use a supermarket. It should be re named Pound Search.”

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Posted 1 year ago

“Shopped at Poundland for years and now I cannot believe the huge price increases they are no longer cheap. eBay b&m much cheaper.”

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Posted 2 years ago

“I was about to go into Poundland Kingsway Derby when I noticed two members of staff standing outside the front of the shop, both of them smoking. They finished their cigarettes and through them on the ground before returning into the store. Whether they bothered to wash their hands or not is another issue. Surely theres a place away from the public entrance where customers have to pass to enter the store, that they can smoke. I hot pack in to the car and went to B and M instead and wont be going back”

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Posted 4 years ago

“Had to write this review as someone is saying that the clothes are not good TOTALLY DISAGEE...I've bought loads of fashionable clothes & they're good quality & smart loads of my friends also have bought clothes from Poundland good quality & smart well done Poundland. Scarborough North Yorkshire staff also are very Helpful and polite 😊🙏👍”

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Posted 1 week ago

“On a visit to my local Poundland I recently i found one of the counter staff very rude and intimidating We had been stood at the tills waiting to be served at least 5 minutes as she came to the counter was laughing and joking over the works ear piece she was wearing and continued to do so while serving looking at myself and my mother while serving then laughing. We both found this very intimidating and unprofessional On speaking to the manger he did apologise and said would speak to her unfortunately i feel this wont be the case and not a good look for your store I came out of your store disappointed as-well as angry at way made feel This is not way customer should be served and feel on leaving”

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Posted 2 weeks ago

“I bought two 10 pound Roblox gift cards and only one worked so I am very unhappy with this 😡”

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Posted 1 month ago

“Staff spend more time outside smoking than actually working. Always overhear them talking behind other staff members backs. Not a good atmosphere.”

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Posted 1 year ago

“Bexhill branch. Overcharged on discounted items. Items shelf marked at a pound and charged more for at the checkout. Other items with unmarked prices charged greater than a pound. Disappointed. I shop here regularly and this seems to happen often now”

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Posted 1 year ago

“I went to poundland in Bromley today. I was looking at a radio but couldn't figure out the battery scenaro, but Faterna figured it out for me she was so helpful, then my money wouldn't go in the machine just like that Faterna was cheerful to help me, WELL DONE”

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Posted 1 year ago

“I use to work Poundland 2019 for a couple of months they told HMRC that they had given me car benefit £3869. And car feul benefit £3215. I don't have a drive or have a car after me putting a stop on it February with HMRC and telling them off mistake they resubmitted again it's taken 14 phone calls 6 hours 8 min 28 sec on the phone and 12 emails the payroll manger ignored my calls so contacted CEO Barry Williams who passed it to Ian and he told lies saying it was sorted when it wasn't at the time it's taken 3 months disgusting wouldn't even give money for all the phone calls”

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Posted 2 years ago

“I'm giving Poundland a bad score because of the following. The 1st is because according to my bank statement in September 2019 someone working at Bridlington Poundland stole 3p from my bank account,but Poundland say they have no record of this transaction. Poundland customer services are either incapable of answering my question of did their head office receive my letters of complaint with my bank evidence of the spurious 3p transaction attached? Or they just don't care that they have wasted my time and money and mishandled my sensitive financial data. No my bank cannot help with this issue and my bank didn't create the problem as has been previously explained in my letter to Poundland via Resolver from Money Saving Expert. It's not just about the 3p which is a very small amount,the other reason I'm complaining about Poundland is their very bad customer service to me,especially from the Bridlington branch whose staff viewed CCTV footage of me with a wrongly negative bias and wrongly accused me of theft to the value of £1. How would Poundland feel if I stole 3p from their business account and ignored their letters of complaint and mishandled their sensitive financial data? Do Poundland think that it's OK to treat their customers like dirt?”

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Posted 3 years ago

“On no account wast your money on their 'Wilson & Gregory lawn edging. Thin and brittle ', base snaps off when pushing into soil and cannot 'do' corners- meant for straight-line use only. Not worth 25p per meter, let alone the £1.00 for a pack of 4= 1 meter”

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Posted 3 years ago

“Was in on Tuesday for fly killer and batteries £2.00 nothing much to complain about there, could spend a small fortune on lots of random but handy items.”

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Posted 4 years ago

“On, 29th July 2019, I had a very bad experience at Poundland, Lewisham (London). While I was paying at the counter, one of the staff (who assists customers) asked me "From where did you purchase the frisbee?" I said "ASDA" and then she, with a very big smile asked if she can cross-check. I asked if she thinks I stole it then she with the same smile said "MAY BE". I do not understand how a staff can even think someone would steel an old frisbee. And what does she mean by "MAY BE"? I was so upset with the words she was using with a BIG SMILE. She did not even respond properly when I asked "What would you do if that is not POUNDLAND'S property. And the worst part was she did not even APOLOGISE. I really don't understand why customers are treated this way. I wonder how Poundland can treat customers like theives. THE ONLY THING I EXPECTED WAS AN 'APOLOGY' BEFORE EVEN ASKING ME IF SHE CAN CHECK MY FRISBEE - WHICH DID NOT HAPPEN. SO UPSETTING. ”

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Posted 4 years ago

“On, 29th July 2019, I had a very bad experience at Poundland, Lewisham (London). While I was paying at the counter, one of the staff (who assists customers) asked me "From where did you purchase the frisbee?" I said "ASDA" and then she, with a very big smile asked if she can cross-check. I asked if she thinks I stole it then she with the same smile said "MAY BE". I do not understand how a staff can even think someone would steel an old frisbee. And what does she mean by "MAY BE"? I was so upset with the words she was using with a BIG SMILE. She did not even respond properly when I asked "What would you do if that is not POUNDLAND'S property. And the worst part was she did not even APOLOGISE. I really don't understand why customers are treated this way. I wonder how Poundland can treat customers like theives. THE ONLY THING I EXPECTED WAS AN 'APOLOGY' BEFORE EVEN ASKING ME IF SHE CAN CHECK MY FRISBEE - WHICH DID NOT HAPPEN. SO UPSETTING. ”

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Posted 4 years ago

“Purchased a £1 saucepan and £1 frying pan purely for their small size, ideal for 1. The saucepan worked no problem. The frying pan melted and has ruined my cooker. I rang Poundland's head office, sent photos and everything else they asked for. The label on the frying pan did not say not suitable for induction, which cookware always does. But they said they are not responsible. I will be seeking legal advise. Not happy with 'not our problem' attitude and how come the saucepan worked no problem.”

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Posted 5 years ago

“good prices - good service - professional layout”

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Posted 5 years ago

“Wandsworth poundland is great you can buy tools, to cooking untensils, garding and foods which is really amazing for price and quality.”

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Posted 6 years ago


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email

Poundland Reviews