“Went to billingham poundland today my app wouldn't work only one person serving 🙃 I did apologise but he was obviously not interested..so ended up paying full price for items I could of saved on was trying to sort app but felt under pressure from him obviously got no patients at all....”
“Paid £6 for delivery but Dpd took parcel to Post Office for me to collect when I wasn’t in. really really inconvenient and could be impossible for some people”
“Today in Clacton on Sea,Poundland (27th March 2023)…at 14.12hrs.
There was only ONE shop person dealing with ALL the customers!!
No one else on the tills. It is a huge shop….
..and Health & Safety problems in there too, as ‘clothes’, and all sorts of other products and items were strewn across the shop floor, in all areas of the shop. I nearly slipped on them several times…and had to push them with my feet under the shelving to prevent other customers slipping on them.
A real hazard for me, and for other customers too….it was disgraceful!
Not a manager, nor other shop assistants there either…
I did complain to this one andONLY Poundland person…re the Health and Safety issues!”
“i bought a waterproof padlock on 22-3-23 i got home checked my till receipt i found i had been charged for two padlocks when i had only purchased one so i,m not very happy.”
“Won’t be going there again.
Shelves with gaps in them. Could not get what I usually get from there.
Cheaper now to use a supermarket. It should be re named Pound Search.”
“In Harsleden the price tag in the shelf for soft drink is absolutely misleading. When you go to the till the man tried to convince me that I was wrong as if I am blind. Lots of costumers agree that this is a common practice in this shop.”
“Because of a specific bad customer service experience where Poundland appear to think it's OK to treat a customer like dirt I am writing this review.According to my bank statement from September 2019 someone working at Poundland in Bridlington stole 3p from my bank account.Poundland said they have no record of this transaction,but it's the principle of the matter,because I'm wondering how Poundland would feel if I stole 3p from their business account? Their Head Office have been useless in the sense that they haven't been able to answer the question of whether they have received my letters of complaint with the evidence on my bank statements of this transaction or not and so have wasted my time and money. No my bank cannot help me with the transaction. I was also mistreated by the staff in Poundland in Bridlington and CCTV footage of me was viewed with a negative bias leading to a false theft allegation from their Manager to the value of £1. I didn't the item. Poundland have mishandled my sensitive financial data,lost the bank statements I have sent them.”
“Bought a jumpsuit on Monday to big, retuned on Saturday told I couldn't return or exchange with no receipt. When outside the store found the receipt in the bag, went back in told by a very rude assistant that I couldn't have refund has they don't put money on card! Ok. Had to purchase goods I didn't want. The sales assistant or cashier was very rude and in need of some training. When outside the lady in the queue in front of me asked if I were ok has the assistant were rude to her also. Will never shop Bridgend poundland again. Very poor customer service.”
