“I have ordered a Summer house via the on line site.
This was easy to complete and to select a delivery date.
Once selected I have been kept informed of the delivery process, receiving text messages the day before with an estimated delivery time.
I was able to see via the web site where we were in the delivery timetable. I received a call from the delivery driver Garry around 30 minutes before his arrival.
Garry was first class and deliverd the Summer house where I asked.
I have yet to build the Summer house but it looks all in order.
Great customer service from the placing of the order through to Garry delivering it.
Many thanks
Stephen”
“The St Albans branch is one of our best shops.Great products at a reasonable price.
The shop is well laid out,always clean and your staff friendly and helpful”
“We regularly visit Robert Dyas in Windsor. The staff there welcome you every time we visit. They are so friendly and helpful, always great for recommendations and there are always things myself and my husband need. Now I know you can get most things online these days BUT we just prefer to go there and browse, looking at special offers and we always buy from there. It’s just a lovely shopping experience. Thank You.”
“This is a massive thanks to SHELI at Robert Dyas Banbury!Thank you so much Shelly for your very kind help on the 12.01.2023 with the purchase of Unbind Aero Wildflower. Dehumidifiers. Thanks for being so helpful, courteous. I really appreciated your special help over those items.”
“I have purchased several items over the passed 20 years and always received professional advice. The staff are helpful and go the extra mile to accommodate. When I need to replace a product, Robert Dyas pricing has been below other outlets. The last purchase was a Air Fryer which I knew nothing about, the sales assistant was very helpful with her knowledge. I would recommend Robert Dyas all the time.”
“The very helpful East Grinstead store manager directed me to where the lamp oil selection was located. I explained my requirements and he advised me that there was currently a discount on the Citronella Torch Oil, which I bought. Overall, a very good customer experience which would encourage me to shop at Robert Dyas in the future..”
“My visit to southsea branch this morning was amazing.Jackie helped me with a difficult purchase problem with information and advice. I would like this to be recognised by employers and public will always use this branch.”
“Was very impressed with Mike's friendly and helpful attitude. My drill that was purchased was over tightened. This was resolved quickly and very efficiently.”
“I entered the store without expecting to buy anything, however, I bought 4 products. I am very satisfied with the quality of the products, they were at a much better price than in other stores.”
“I was pleasantly surprised to find, on my move to Hemel Hempstead, that there is a branch of Robert Dyas here. It stocks a huge variety of products, and easily beats on-line shopping. The assistants are knowledgeable, and are always happy to help me find things I'm looking for.
My latest buy was an Air Fryer, which was very competitively priced.
I had bought the wrong water filters and and a helpful young man went off to find the correct ones for me. Service with a smile. It's a very inviting store, and it's easy to come out having purchased something you'd no idea you needed!”
“The North Finchley Shop is by far my most favourite shop in North London. It is very well stocked. The staff allow you to browse but are always available to help you. In the past I have bought an electric kettle, a hose pipe and other items. However, my favourite purchase are the packs of suet cake for the birds - £3 for 4. This is excellent value & well worth my journey from Muswell Hill.”
