“After popping in to your Sutton Surrey branch and as coming in to winter months, only to find fans have been replaced by hearers in stock.
I spoke with a very helpful chap who went through the website with me & gave me the option of shopping online & getting delivered to the store to pick up.
This not being an option for me, I later ordered online. Ordering was a simple process & delivery swift. Although sadly by the time I picked up the box from where left by the courier (by bins, for all to see, outside my address) the cardboard box was slightly damp due to rain. Gladly though nothing harmed inside.
At the weekend I shall construct the fan & test its workings before taking into my always warm office !”
“It has everything you need we always go there first we have just brought a soup maker and sandwich toaster sofa stream kettle we are the members of your shop we have account with you the staff plus Tom is so handsome the shop is always warm on a cold day in Worthing high street it has everything you could possibly need we can't send photos of the items don't have a camera on the phone wish you all a happy Christmas and happy New year be back for the January salesi miss Michelle croot”
“Rob the manager at Guildford was brilliant. Promised to help me with fencing urgently needed to fence a grave until Headstone etc sorted. Went above and beyond and told me I had ordered too many. Refund in 2 mins. Perfect customer service. Thanks Rob.”
“Lady in Poole shop very helpful & ordered Brabantia washing line for me, arrived 3 days later- excellent service Highly recommend. Very pleased with item.”
“I went in to Guildford store today and had fantastic service it was a young man I think he was called Jo his service was outstanding I work retail so I know how important it is to be recognised well done Jo a credit to your store”
“Hello …
Was in The Putney Branch yesterday and saw how polite / helpful and considerate the Staff were towards two separate elderly Ladies who needed help and assistance. Very refreshing.”
“Excellent customer service
I came into the Robert dyers store wich is based in the city centre and had nothing but smiles and great customer service provided by Mundita”
“Bought Russel Hobbs counter top dishwasher to install at gallery with printing workshop. The first delivery was damaged but excellent customer service got out a replacement very swiftly. Its a great dishwasher at a reasonable price, fitted a lot of glasses into it after a gallery opening. Highly recommend company and dishwasher”
“I bought an item that was unsuitable, asked for a collection & refund, I was contacted by a lovely lady who issued my refund immediately with no hassle before collection was even organised. Excellent service”
“Had a garden bar and it's Fabulouse. Also Andy the delivery man was so good. Hope he gets a thank you for being so good. It was a Mercia garden product.”
“Great quality two seater bench and coffee table to match. Very good price and quick delivery. Easy to put together and look forward to trying it when the fog allows us to share it”
“The staff in the East Grinstead shop led by manager Johnathon are extremely helpful. He actually advised me to buy a more expensive kettle - but one that was quicker to boil water and quieter.”
