“I purchased coins for the birth of my granddaughter. Something small but meaningful. Great service, plenty of choice and I will continue to buy gifts for other family & friends.”
“I have found all of the team at Royal Mint to be highly professional, experienced, knowledgeble, and they deliver execeptonal customer service so thanks to Jodie, Dax, Jordan, Richard, Brenda, Emma, and Callum ( I think ), sorry of I got your name wrong. IO was contacted on time when arranged and kept informed throughout the purchace process it has been a pleasure doing business with the team, I purchased the precious metal I wanted and now it is stored in my own arranged off site storage (Safety deposit box type storage with a market leading serice provider), Thnak you all.”
“Very unhappy with the royal mint. Made an order with them. Even before they posted the item I asked to cancel the order but they refused due to not accepting cancellations??”
“I ordered 3 Britannias and wasn’t happy when I realised I was sent 3 22ct rather than 24ct coins. Also ordered 15 sovereigns and all but 3 were rose gold rather than yellow. I have a feeling rose gold sovereigns are worth less”
“Trusted the name but found the transaction experience slow and with limited communication. Worried about the delivery of items as didn’t even need a signature.”
“I am really happy with the silver penny I ordered for my youngest granddaughter. I love the gift options that are available from Royal Mint - there are some really unique gift ideas.”
“I found it easy to order online. I have one tiny niggle. It would have been better to have received an email confirming my order and to receive an expected delivery date. I was very pleased with my purchase.”
“Customer Service very good, Staff excellent extremely helpful very patient would recommend this good service. Helped me a lot...... will come back again. Thank you.”
“I noticed you didn't sell out the snowman advent calendar as quick as last year could have something to do with the person who got the gold coin posted it on snowman pages as soon as he got it I knew I wasn't a winner before mine even arrived boohoo maybe next year as I was watching your page from October 1st if not earlier to see when they went on sale .how likely would I recommend you more than ten as I'm on the snowman sites and sent many to the Royal mint page”
“I found the website a touch difficult to understand. However, your advisors on the telephone are very good at explaining and answering questions. A very big thank you for explaining things to me.”
