“I’m very happy with my purchase. It is for my son for Christmas. However the post office wasn’t very prompt with their delivery. It wasn’t delivered when I was told.”
“Great quality but it seems to take a long time from ordering to delivery. I am still waiting for a delivery on something that I ordered and paid for on 16th of October. Have not received any explanation for delay.”
“A very confusing way to set up an account. I somehow ended up with 3 accounts, even though I used the same email address, why aren't they checking for existing emails addresses like all other companies?
I subsequently transferred money to one of the accounts, the one I had the details for, only to find out a week later it had been put into one of my other unknown accounts. How could that happen if the transfer process originated from my known account.
Finally when I made enquiries to find out where my money was and the three account explained I was then told the only way I can close an account id by phoning customer services and that I couldn't do it directly from one of the accounts?
Having used a number of other similar services I can only say the Royal Mint gave the poorest performance. Perhaps being a Mint with the Royal patronage in front of their name gives them a get out of jail card if they had to compete with others.”
“I loved the coins I recieved. The reason I vote a 6 for recommending this to friends and family is because they are in the Netherlands, and ording in turned out to be an expensive habbit. For people within the UK, I would be more likely to recommend this.”
“Quality product as you would expect from the world's premier minting house. However I think they are starting to follow others with some products. The other mints, which are a bit tacky and cheap products . And some items don't seem to keep their value. Even if sold for scrap.”
“I shall not be buying gold from the Royal Mint.
I bought my first gold online and RM assumed I wanted it kept in their vault. I called the same day and after a very long wait on the phone, I spoke to a man and asked when will my gold coin be delivered. He said in 5 to 7 working days. My purchase did not arrive. He was a waste of my time.
I chased and again after a long wait for my phone call to be answered, Emma answered. She was good and after 5 days, I got my coin.
I did not enjoy my experience and I had enough. No more buying anything from RM.”
