Sewing Quarter Reviews

Name: Sewing Quarter
Rating: 2.81

2.8 Rating 59 Reviews

44 %

of reviewers recommend Sewing Quarter

Company Reviews

Questions

Metrics

2.8

Based on 59 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 25%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Write Your review

Tell us how Sewing Quarter made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am amazed that someone's ordered and received their order in two days,all I am waiting for is a pattern,still says order being processed in my account after eight days how does that work then. ?”

Helpful Report

Posted 4 years ago

“2 meters of fabric did not turn up. Also very surprised to see SQ selling a Makower quilt pattern for a space rocket for £9.99 when I had downloaded the same pattern for free just the day before from the Makower website. Would advise everyone to check prices elsewhere before buying from SQ”

Helpful Report

Posted 5 years ago

“Large mat had been rolled and had split. Very heavy and difficult for a woman to send back although they wanted this. I refused and It was replaced after many emails and standing my ground. Fabric had got separated from order and was lost. Eventually it was returned to SQ as undeliverable and both items were sent out to me. Altogether an off putting experience.. Certainly room for improvement.”

Helpful Report

Posted 6 years ago

“Channel, presenters and products are good but customer experience is very poor. Have placed three orders - first was fine, second took three attempts to order including two calls to customer services and arrived almost three weeks after original order was placed despite paying an additional postage cost for quick delivery within three days! When it arrived one piece of fabric had been cut short so sent picture with tape measure to show size to customer services but they would not replace until I returned it. Cost £4.40 to return fabric worth £3.25. Did not hear from them within the 10 days promised so contacted customer services again - now have refund for postage (13 days later) but still no replacement fabric. Thought I would give benefit of the doubt and ordered again three days ago. Just got an email this morning saying order has been delayed but no explanation as to what the delay is. You need to get the customer experience sorted out quickly as it does not match the professionalism of the presenters, particularly John Scott, and guests who are working so hard to get us all to buy.”

Helpful Report

Posted 6 years ago

Sewing Quarter is rated 2.8 based on 59 reviews