Shein Reviews

2.0 Rating 1,418 Reviews

21 %

of reviewers recommend Shein

2.0

Based on 1,418 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Shein deliver? How long does Shein take to deliver? Does Shein deliver on time? How is accuracy and good condition of items delivered by Shein?

Returns

How is Shein returns process?

Customer Service

How can I contact Shein? How quickly does Shein resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Shein.