Shoe Zone Reviews

2.3 Rating 150 Reviews

31 %

of reviewers recommend Shoe Zone

Company Reviews

Questions

Metrics

2.3

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Shoe Zone deliver? How long does Shoe Zone take to deliver? Does Shoe Zone deliver on time? How is accuracy and good condition of items delivered by Shoe Zone?

Returns

How is Shoe Zone returns process?

Customer Service

How can I contact Shoe Zone? How quickly does Shoe Zone resolve customer queries?

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How long does Shoe Zone take to deliver?

Helpful Report

(1 month ago)

Shoe Zone normally delivers within 5 Days.

Helpful Report

(1 month ago)

27.27%

Industry Average

“ I ordered for next day delivery before the cut off time and didn’t receive my order the next day. When I requested my delivery money back they said no as it ‘should’ have said they won’t be delivered next day at checkout. (Which it didnt) Even after me explaining this they wouldn’t give me a refund. ”

- Renee

“ BEWARE! 1 star is for fast delivery only! MINUS zero for customer service!! I have been a customer for years and always shop in store, but 1st time i ordered online size 7/EU 41. ”

- VERY UNHAPPY EX CUSTOMER

“ I ordered a pair of shoes on Monday 5th Aug, paid extra for delivery to be on Wed 7th Aug, its now Fri 9th and still no shoes! Honestly whats the point in offering fast delivery or certain day delivery and not stick to it! ”

- Anonymous

Shoe Zone Reviews

Delivery - Slow