Shoe Zone Reviews

2.2 Rating 165 Reviews

29 %

of reviewers recommend Shoe Zone

Company Reviews

Questions

Metrics

2.2

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Shoe Zone resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 39% of reviewers feedback is Shoe Zone resolves customer queries in 2 - 3 hours.

Helpful Report

(2 weeks ago)

58.82%

Industry Average

“ Diabolical quality. Sizing is not correct they were so narrow and crippled me. Threw them away and would never buy their rubbish plastic boots again. My riend has a foot 2 sizes smaller and they fit her. I e-mailed customer service and they agreed that sometimes shoe size is not correct. Great lol ”

- Jo

“ Since the rest of the shoes were still in good condition, I asked the shop if they offered a repair service because it felt wasteful to throw them away. ”

- Anonymous

“ Worst company ever do not order there even if it's an emergency issue do not do it .The customer service team are incompetent serial liars and your package never comes so do not do it under no circumstance.This company should be shut down it's illegal to be up and running. ”

- Worst shoe company

Shoe Zone Reviews

Customer Service - Average