“I must admit this turned out to be a nervous purchase for number of reasons. Firstly their website suggests they have a base in Britain but calls to the London area number are diverted to the USA. After placing the online order I received a text to phone them where I was duped into buying a higher rated battery. To be fair though after discovering this they dispatched my order by express mail but from New Jersey. This does beg the question of warranty should the need arise.
The good news is that the package arrived within 48 hours and is complete.
In my opinion SLRHut urgently needs to look seriously at their advertising strategy and create a positive UK outlet so as to instill better confidence with prospective buyers.
Would I make further purchases from them? Yes if the above concerns are addressed.”
“Every thing was spot on, I wish all companies were as good, transaction was smooth as silk, on top of which I made a really big cash saving.
Thank you SLRHUT, ill be back !.”
“I had trouble contacting them by phone,so they gave me an upgrade on my memory card.When that was faulty they immediately said they'd replace it.
Good customer service.
Thomas Woodcock”
“Outstanding Customer Service, great product, really helpful when giving us advice on the Camera Battery and excellent delivery time. Highly Recommend.”
“Great price, speedy delivery (3 days) - especially as when i tracked the item it was coming from the states! Read some dodgy reviews, but I guess people generally only bother rating something if they're very happy or very disgruntled... My experience with my first order has been very satisfactory, to date.”
