SLRHut Reviews

Name: SLRHut
Rating: 4.17

4.2 Rating 300 Reviews

80 %

of reviewers recommend SLRHut

Company Reviews

Questions

Metrics

4.2

Based on 300 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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SLRHut 1 star review on 9th December 2021

Matthew G Jones

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased FIVE Nikon bodies and FIVE Nikon lenes from SLRHUT over the last 10 years - and NEVER had a problem. I am a UK customer. Service, Price and Delivery always been very good. Fully recommended.”

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Posted 8 months ago

“I was a little thrown by the mixed reviews on the website. I called up the company which is based in America and I had an amazing conversation with a seller known as John Patrick. I asked several questions about the company, the product, the integrity of the product and the delivery. He was so helpful that he put down the price of my order, giving me free shipping fee and no extra cost. He upsold me an accessory for the camera and put the price down for 100 to 35. He was more than helpful and completely made me feel more than comfortable about my purchase. I was nervous only because it was alot of money to hand over. However, everything came within 3 days, all items were included too, especially the camera which was brand new and in working order. Obviously other buyers have had bad luck with this website, but that wasnt the experience I had. If I could give more than 5 stars for the customer service and dedication John brought to me, I would. So thank you again and thank you for my purchase and going above and beyond the call of duty.”

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Posted 2 years ago

“Was worried about mixed reviews online took the plunge, great customer service really quick delivery from USA (3 days) really pleased with item and service”

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Posted 3 years ago

“I purchased a camera, and it came sooner than expected, even with the ongoing Pandemic, everything arrived in orderly fashion. one pet peeve is they sent a flash in my bundle which is not compatible with my camera. oh and theyre also based in NYC, not sure if this affects statutory rights.”

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Posted 3 years ago

“After reading the reviews my partner was hesitant to order but we still did. Cant fault the service atall, order placed easily online around 4 days ago for a GoPro HERO7 bundle at a great price and arrived today everything there. No issues :)”

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Posted 3 years ago

“I really cannot believe the negative reviews, from first contact slrhut have been amazing, really helpful on the phone when I called to confirm my order and also recommend an additional battery which being a beginner I wouldn't have know to get a longer life battery. My canon 2000d arrived today (a day early than stated) amazing I cannot thank you all enough, please don't take the negative reviews on board, see for yourself they are fab!”

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Posted 3 years ago

“I was worried about ordering with SLRHUT as there’s so many mixed reviews about the company. I ordered a monitor on Friday and received it the following Wednesday really happy with my order cheaper than anywhere else and got everything I expected with good customer service. Overall happy and would purchase again”

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Posted 4 years ago

“Great customer service and prices and delivery:) Really pleased even tho im in the UK! Very Happy!!”

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Posted 4 years ago

“Great customer service and prices even ordering from UK! Defo recommend Very happy! :)”

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Posted 4 years ago

“Great prices and great customer service even ordering from uk! Definitely recommend Very happy :)”

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Posted 4 years ago

“I phoned what I thought was a London number, but was speaking to the USA, however, everything went fine, the camera was easy to track and was delivered as expected, I am very happy and would buy from this company again”

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Posted 4 years ago

“Product and accessory pack delivered as promised. Very happy with service and product is very good”

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Posted 4 years ago

“Customer Service was very good! Camera was ordered on Monday morning, and it was dispatched from the USA and delivered to me in the UK on Wednesday morning - very fast and efficient! Only downside was; I thought the camera being delivered was Lumix G80 (PAL) for UK. However, it was Lumix G85 (NTSC). I am hoping that I will not be experiencing any difficulties - finger crossed!”

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Posted 4 years ago

“The camera was delivered really quickly and the person taking my order asked questions to make sure I had all I needed. I really appreciated it.”

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Posted 4 years ago

“Excellent 5 star service. Great Camera at a great price.”

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Posted 4 years ago

“Placed order, got an immediate call and discussed options like battery, filters and memory cards. Whole package arrived on time and complete. Great price and service. Thanks”

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Posted 4 years ago

“Great prices, fast delivery. No problems so far.”

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Posted 4 years ago

“Good price, 5 days to arrive from USA and good customer service they liked getting in touch to make sure all was ok but I missed the calls found it difficult to get through to them by phone but they replied by email. Happy days”

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Posted 4 years ago

“Website easy to use Service and communication was good Delivery in good time”

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Posted 4 years ago

“Good product with impressively fast delivery. Top marks!”

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Posted 4 years ago

SLRHut is rated 4.2 based on 300 reviews