Smyths Toys Superstores Reviews

3.3 Rating 252 Reviews

60 %

of reviewers recommend Smyths Toys Superstores

3.3

Based on 252 reviews


Shipping & Delivery
Delivery Methods	Courier
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Smyths Toys Superstores deliver? How is accuracy and good condition of items delivered by Smyths Toys Superstores?

Returns

How is Smyths Toys Superstores returns process?

Customer Service

How can I contact Smyths Toys Superstores? How quickly does Smyths Toys Superstores resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Smyths Toys Superstores.

Visit Website

How quickly does Smyths Toys Superstores resolve customer queries?

(2 months ago)

Greater than 47% of reviewers feedback is Smyths Toys Superstores takes over a week to resolve customer queries.

(2 months ago)

65.00%

Industry Average

“ Absolutely brilliant service! Ordered gifts for my Granddaughters on Monday evening and they arrived Wednesday lunchtime. Well done Smyths 👍 ”

- Sally

“ Just been to Preston Smyth's. Outstanding customer help advice and service by Jess. ”

- A & L Roberts

“ great customers service and the people that work their are so friendly and helping to help with anything great manager well done keep it up ”

- jodie