Studio Reviews

1.3 Rating 1,495 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,495 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Studio?

Helpful Report

(3 days ago)

You can contact Studio by Email, Live Chat and Telephone.

Helpful Report

(3 days ago)

53.27%

Industry Average

“ Returned faulty item in January and still not received refund. Chase weekly and each time given new customer service number and asked to supply all info again, rediculous. Can't get into my account which I have had over 20 years. What is happening?? Will not be ordering from Studio again as they don't care about their loyal customers, well from the other reviews any customers. ”

- Anonymous

“ Ordered a cabine, upon building it parts were missing. Studio customer service responded two weeks later and wouldn’t send missing parts out. Offered no solution. Do not order from this company poor customer service and products ”

- Zoe

“ Beware do not use these I closed my account and due 94 pounds by cheque they still not sent contacted them 15 times no reply there customer service is shocking and a disgrace ”

- David

Studio Reviews

Customer Service - Average