Studio Reviews

1.3 Rating 1,577 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 59%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Studio?

2 Helpful Report

(2 months ago)

You can contact Studio by Email, Live Chat and Telephone.

2 Helpful Report

(2 months ago)

51.61%

Industry Average

“ Been trying to contact Studio about a payment method and have, so far, not been able to receive an answer. It seems that there is no way to actually speak to a person on the telephone. Have spent hours on their webchat line to no avail. No customer service will equal no orders. ”

- Ann Smith

“ Contacted customer service with full details of misleading info and the fact one of the jackets arrived stained . ”

- Marjorie

“ Disgusting and rude customer service. ”

- Anonymous

Studio Reviews

Customer Service - Average