I've been a customer 32 years since my son was born. They have stopped all telephone communication..talking to an agent online is like talking to a plank of wood. I've returned £500 of item evti collected and it states delivered I'm still having to pay 2 months on £63 as scared of getting a default. Emailed them all they do is reply and say sorry we have moved online wait a few days its a month now..anyone k ow what action csn be taken please thankd
I,ve worn a top twice meaning it's been washed twice that I ordered from you and the stitching is fraying on the outside of this near the cuff. Have not got the packaging but as it's faulty can I claim a reduction in the price. I can send a pic over my email
Order curtains they said were out of stock kept cancelling them through email no reply phoned them not very nice on phone still waiting on refund wouldn't buy anything from them
I bought a nurses watch 13/05/20 online paid by debit card
Money was deducted from.my account but I did not get any confirmation email for my purchase or when it will be delivered.How do I.get the watch or money back?Tried to log into the account and failed it's now saying suspended
I have tried to order from studio but keep getting a knock back is it because of the thousands i got from u in ppi im now disabled and living with my daughter so it would be really handy as i cant get to shops
I have sent several emails asking why I’ve been refused access to my account. keep receiving the same emails saying youse will get back to me in a couple of days that’s gone on now for weeks. youse must have these emails already to send out to anyone making a complaint cause each email I recieve is identical to the last one youse sent and youse never get in touch to put the problem right. it’s diabolical youse can treat very good customers in this way. I’m getting now to go through resolver maybe youse will listen then
Answered by checking out the company..... (7 years ago)
A/c no.05250191
Items ordered on 2.2.19. Two items received but not yet got 243-193-68ms priced £6.99 2 mugs mr right & mrs always right. When will I get these please. - Mrs J Watt
Hi I ordered a rug way back in December of last year it was£55.99. When the bill came in I went to the bank to pay .....it was only the next day I realized the bank had made a m take and sent of £744 ..to studio ..I was so upset I have EMailed and Phoned but do not seem to be getting anywhere. I'm so worried I have bills to pay and need my money back
Just placed an order and then read this worrying reviews and trying to cancel order - have phoned and they avoided answering my question the whole time! Feeling very sick with worry. How do you close an account with them? I have no account number on the confirmation email and cannot find information on how to cancel my account. Please help!!
what on earth are they doing advertising on the web and they have no web facilities, It is a worrying thing when you come to pay, you go through the most rigourouse of questions.
