Studio Reviews

1.3 Rating 1,495 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,495 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Studio deliver?

Helpful Report

(3 days ago)

Studio delivers items by Courier.

Helpful Report

(3 days ago)

40.78%

Industry Average

“ I made a purchase last November with a 3-5 delivery time, after a month of been told that it was on it's way Studio cancelled the order stating it was an out of stock item and unavailable,it then took over 3 weeks to receive a refund but postage costs I had paid were withheld (the item was never sent). ”

- Anonymous

“ Ordered an item in November and charged for it. Waited 10 days for delivery and it never arrived. Contacted them to be told item had been cancelled as was out of stock in warehouse. Was still charged for item. Have been in correspondence since December about receiving my refund and they are yet to give me my money back despite several e mails and phone calls. Absolutely shocking customer service and company. Will never use again. AVOID!!! ”

- Anonymous

“ Avoid this company Bought an item in October, delivery stated within 7 days. ”

- Anonymous

Studio Reviews

Delivery - Slow