Studio Reviews

1.3 Rating 1,495 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,495 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Studio deliver? How long does Studio take to deliver? Does Studio deliver on time? How is accuracy and good condition of items delivered by Studio?

Returns

How is Studio returns process?

Customer Service

How can I contact Studio? How quickly does Studio resolve customer queries?

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How long does Studio take to deliver?

Helpful Report

(3 days ago)

Studio normally delivers over a month.

Helpful Report

(3 days ago)

40.78%

Industry Average

“ DO NOT BUY FROM THIS SITE IT IS A SCAM!! I have contacted my bank and reported it. There was reviews on the furniture set I got before I bought it making me believe it was a genuine site and now the reviews are gone! Never got a delivery and when trying to get a refund it goes round and round in circles!!! PLEASE DO NOT FALL FOR IT!!! ”

- Anonymous

“ Placed an order on 24/11, paid in full £269.99, order was placed on a 3 to 5 working day delivery. The order was never processed, it was showing unavailable the following day. I contacted them for a refund. I was promised this on the 5/12. I emailed and went on chat numverous times. In the end I had to approach my bank. With the evidence they were able to do a chargeback and I finally got a refund on the 10/1. SHAME ON YOU! ”

- Anonymous

“ Studio are now suggesting (after 6 weeks of emailing them) that the issue is with the delivery company. ”

- Diane Powell

Studio Reviews

Delivery - Slow