Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,668 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a cheaper alternative to a ‘full’ electric bike. Swytch looked perfect as it is not too hilly around us. I swapped the wheel and attached everything in about 2 hours I was amazed when I tried the bike. I’d never ridden an electric bike before and it made such a HUGE difference Ours is the older, bulkier battery. The new one looks much smaller, lighter and better There is nothing bad to say about the Swytch .. the only reason for 4 stars not 5 is that other ‘purpose made’ electric bikes have become so much cheaper that if starting again i would go through all the options again”

Helpful Report

Posted 1 year ago

“I was able to covert my wife's Kona Splice Deluxe to an awesome e- assist bike with ease. We love the bikes and now she doesn't get so fatigued on longer rides or hilly rides. Other e assist type bikes on the market were not in the same league as the Kona so this was a perfect solution. We wee early adopters and have the older system with the bulkier battery handle bar mount - the battery weight does require some extra handlebar care when turning at slow speed - we are considering upgrading to the newer system”

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Posted 1 year ago

“4 years with the same swytch kit and all is perfect!”

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Posted 1 year ago

“The kit didn’t fit my Trek bike frame so tried it on another bike and now there seems to be wires broken in the front connector because we had to take it off and put it on different bikes. Disappointed as I haven’t used it at all!! It also took about 5 months to arrive.”

Helpful Report

Posted 1 year ago

“Great adaptation to my bike. Very reliable but only useful if used sparingly. Managed to use on famous Hayling to Paris charity cycle ride last July over 400 miles. Had to charge regularly though. I would like to buy a second battery as back up?”

Helpful Report

Posted 1 year ago

“I can't say enough good things about the device. I spend more time on my bike. I have more fun and when I get to the other end I'm ready for a meeting. I'm not a sweaty mess. The only reason I'm not giving it five stars is because the range given versus the range in reality quite a difference. It's what I would expect was such a small light battery, but it's annoying that the range advertised is so far off the mark.”

Helpful Report

Posted 1 year ago

“After some initial teething problems the customer service resolved the issue and have been using my old swytch for a couple of years”

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Posted 1 year ago

“After some initial teething problems the customer service resolved the issue and have been using my old swytch for a couple of years”

Helpful Report

Posted 1 year ago

“Très content du kit qui remplit son rôle. Néanmoins, le capteur magnétique a nécessité une adaptation de mon vélo pour qu'il soit opérationnel. Enfin, l'écran de contrôle ne semble pas s'étalonner correctement avec les témoins de charge de la batterie. En effet, l'écran est plus pessimiste sur le niveau de charge que ce qu'indique la batterie ce qui provoque l'arrêt de l'assistance électrique prématurément.”

Helpful Report

Posted 1 year ago

“It is an excellent support for the extra power I need when riding my Brompton for daily commuting. It makes my rides easier, but pedaling is still part of the job. It is also light weight so when I have to turn it of does not affect much my experience. Battery is good for about 10 kilometers, but depends a lot on the terrain, rider weight, and pedaling power. I am an above the average cyclist with low body weight and I get about 10-12 km range on a moderately hilly ride.”

Helpful Report

Posted 1 year ago

“Happy overall with my Swytch experience 9 months after receipt, but a little disappointed with the range. I have the Maxx battery - I ride at level 1 minimum output, which is good for my 20km round trip journey, but not much more. Not overly hilly, total 120m elevation.”

Helpful Report

Posted 1 year ago

“I considered its purchase for a long time as the cost was more than I could afford at the time. When I took delivery I was unhappy with the weight, it was far heftier than I expected. Sadly on the very next release, just a short while later, Swytch came out with the mobile phone sized/weight power bank. It was too late by then for me. I tried the heavier power source twice in total and haven’t used it since due to the weight. I was given the chance to buy the newer model but I was out of money by then. I feel it was a waste for me because I had wanted the convenience of the lighter/smaller model”

Helpful Report

Posted 1 year ago

“Light and easy to use.”

Helpful Report

Posted 1 year ago

“The extra power makes cycling so much more enjoyable. I had hoped to use it on a bike I have at my holiday home but it would not transfer easily. I would suggest it is more for casual cycling. Great service from the team”

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Posted 1 year ago

“Thanks to Swytch I have been able to utilize my trusty butcher bike from 1959, making it an enjoyable and practical ride. However, as my battery was stolen, I had to supply my initial order. After waiting for months, and being informed about progress underway, I was eventually informed: "We have not been able to deliver your Kit to your region and today we have processed a full refund". I was so fortunate as to track down a spare battery locally (buying it from someone whose bike had been stolen) - otherwise I would had been seriously disappointed. When you start serving a region/country, you have to be able to follow up!”

Helpful Report

Posted 1 year ago

“Good points - increased our cycling range and the additional power up hills great. Kit reasonably easy to fit, although I had to buy larger cable ties. Not so good - once kit ordered communication with Swytch impossible. Waited seven months for kit having paid with order! Just bought extra max battery (eye watering price) as range of original Max battery deteriorated to 15 miles. Now have local cycle store who sell/fit kits and are really helpful - this new business model is great!”

Helpful Report

Posted 1 year ago

“Very easy to install my order to and have recommended it to friends. I would go for the larger battery not the smallest. It's hard to use as a normal bike once installed because there's a lot of drag from the Dynamo but I don't know if this will get better overtime.”

Helpful Report

Posted 1 year ago

“Converting an old GNOME RHÔNE duralumin bike from 1948 , in à fast electrique bike is very simple and gives à réal pleasur. François Pillot”

Helpful Report

Posted 1 year ago

“It was easy to install and worked well for a few months, but the battery performance dropped rapidly. Now I find Swytch has discontinued the battery I have (a gen 2) and expect me to buy a complete new battery kit and mounting bracket. Disappointing and poor sustainability, not being able to refurbish a battery pack.”

Helpful Report

Posted 1 year ago

“My swytchbike tourer works really well a d I'm enjoying riding it. I've only given 4 stars, however, because my Brompton kit gives intermittent judder on the front wheel. I've tried swapping controllers, disconnected the hall sensor, checked that the pedal sensor disc is set up correctly, all to no avail. To get smooth operation, I have to, momentarily stop pedalling, then slowly start pedalling, sometimes several times, then it's smooth again. I suspect it's a motor problem, as the controller works perfectly on my tourer. Another possibility is the mount, but I've cleaned and checked the connectors, which seem ok”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,668 reviews