Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kia ora team, from New Zealand. This kit is very easy to install and the instructions were very simple to follow. I did have to wait a very long time for it to arrive to NZ and when it did, an essential component was missing. Another long wait but once it arrived the assembly was done in about 30 mins. My wife loves it. Tracking of articles in this part of the world could be improved. This system is greatly priced worldwide and I would not hesitate to get another one if I had another project bike.”

Helpful Report

Posted 1 year ago

“Fitted well my Brompton that still folds in the same compact volume. Sometime the electric motor stutters? The electrical contact of the battery could be improved.”

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Posted 1 year ago

“Customer service, including an out of warranty repair was handled very professionally.”

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Posted 1 year ago

“A great system which allows you to convert your own bike and find your legs are 30 years younger! Easy to fit and ride. Only downside is the odd ordering method which means you have to wait for the next delivery slot.”

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Posted 1 year ago

“Impressive bit of kit. All works well. Only gripe pedal sensor was broken so had to wait 10 days for replacement. The fitting wasn’t too bad fairly straightforward.”

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Posted 1 year ago

“It's a good product and much less expensive than buying an electric bike for someone who doesn't cycle often. However the old style battery for my bike didn't last long after having not charged it over the winter months. A new one was really expensive but fortunately my son upgraded to the new mobile phone sized battery and I got his old one!”

Helpful Report

Posted 1 year ago

“Hi, yeah kit arrived ok, and fitting the kit wasn’t too bad. But riding the bike with the weight of the battery on the handlebars is unstable. The roads aren’t great and letting go of the grips to indicate left or right is wobbly and can be dangerous. On refection the battery needs to be mounted in the frame or over the rear wheel. It’s a shame but tend to ride my bike without the battery fitted. Regards Mr D Parker.”

Helpful Report

Posted 1 year ago

“The swytch kit gave me the confidence and comfort to ride my bike more often and for more applications. I began cycling to work, which previously would have left me sweaty and too fatigued to work at my best. With the assistance from the motor I also had more confidence on the road. I wasn’t keen on getting purpose built ebike, they’re heavy, some have proprietary components, and I like to do my own maintenance and lifting those things can make minor maintenance a pain. By keeping my bike I have been able to keep maintenance simple. I was pleasantly surprised to find recently that new components have become available to existing users, I was able to move my battery from the handlebars to my bike rack due to the power extension cable, which has improved handling greatly. I wish extra batteries were more attainable, I’d love them for longer rides. I have had to replace both my pedal sensor due to failure and magnet disc due to breakage, but the parts were available and easy to order and the cost has been so much less than getting a new bike. Fun to ride, glad to keep my own bike, and cost effective, would recommend.”

Helpful Report

Posted 1 year ago

“I purchased the origional battery and e-conversion kit back in 2020. It took several hours to figure out how to put it together, partly because you will need to make adjustments with washers so as to accommodate the hub to the front wheel forks and brake discs. Swytch are very good at communicating the best way to making fitting adjustments and they are also very good with replacing items that fail within the 2 year warranty period ( I purchased a USB rechargable back light that failed inside the warranty and Swytch replaced it without a quibble. I also needed to replace the battery cover due to a zip failure and that was done quickly aswell.) Nothing is perfect in life, or with rarity however, and the same could be said for Swytch. The early product would sometimes vibrate at the hub, at terminal speed, and still does, however, it is usually remedied by not peddling for a few seconds. It seems it had something to do with the power draw from the older battery, so I'm not sure if this has been cured with the new batteries. I would also say that I asked for information from Swytch about the battery charge duration of the new lighter weight products, but they failed to reply. Unless Swytch overlooked this, it suggests to me there was little or no advantage to making the conversion to the new battery, which to do so would have meant forking out another £300-400 depending on which one.”

Helpful Report

Posted 1 year ago

“Over the time we have had the older version on my wife's bike has worked well on the conventional ladies road bike. How ever on my hybrid bike the weight on the front is to much, steering and handling suffers. Have been unable to to reposition lower down. Having ordered the.new version battery position under seat bar or lower down on lower bottom of frame, should be so much better once received and fitted.”

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Posted 1 year ago

“Really good but makes bile quite heavy”

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Posted 1 year ago

“I was looking for a cheaper alternative to a ‘full’ electric bike. Swytch looked perfect as it is not too hilly around us. I swapped the wheel and attached everything in about 2 hours I was amazed when I tried the bike. I’d never ridden an electric bike before and it made such a HUGE difference Ours is the older, bulkier battery. The new one looks much smaller, lighter and better There is nothing bad to say about the Swytch .. the only reason for 4 stars not 5 is that other ‘purpose made’ electric bikes have become so much cheaper that if starting again i would go through all the options again”

Helpful Report

Posted 1 year ago

“I was able to covert my wife's Kona Splice Deluxe to an awesome e- assist bike with ease. We love the bikes and now she doesn't get so fatigued on longer rides or hilly rides. Other e assist type bikes on the market were not in the same league as the Kona so this was a perfect solution. We wee early adopters and have the older system with the bulkier battery handle bar mount - the battery weight does require some extra handlebar care when turning at slow speed - we are considering upgrading to the newer system”

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Posted 1 year ago

“4 years with the same swytch kit and all is perfect!”

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Posted 1 year ago

“The kit didn’t fit my Trek bike frame so tried it on another bike and now there seems to be wires broken in the front connector because we had to take it off and put it on different bikes. Disappointed as I haven’t used it at all!! It also took about 5 months to arrive.”

Helpful Report

Posted 1 year ago

“Great adaptation to my bike. Very reliable but only useful if used sparingly. Managed to use on famous Hayling to Paris charity cycle ride last July over 400 miles. Had to charge regularly though. I would like to buy a second battery as back up?”

Helpful Report

Posted 1 year ago

“I can't say enough good things about the device. I spend more time on my bike. I have more fun and when I get to the other end I'm ready for a meeting. I'm not a sweaty mess. The only reason I'm not giving it five stars is because the range given versus the range in reality quite a difference. It's what I would expect was such a small light battery, but it's annoying that the range advertised is so far off the mark.”

Helpful Report

Posted 1 year ago

“After some initial teething problems the customer service resolved the issue and have been using my old swytch for a couple of years”

Helpful Report

Posted 1 year ago

“After some initial teething problems the customer service resolved the issue and have been using my old swytch for a couple of years”

Helpful Report

Posted 1 year ago

“Très content du kit qui remplit son rôle. Néanmoins, le capteur magnétique a nécessité une adaptation de mon vélo pour qu'il soit opérationnel. Enfin, l'écran de contrôle ne semble pas s'étalonner correctement avec les témoins de charge de la batterie. En effet, l'écran est plus pessimiste sur le niveau de charge que ce qu'indique la batterie ce qui provoque l'arrêt de l'assistance électrique prématurément.”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,659 reviews