Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have already got a swytch kit on a folder (air model) and an old handlebar mounted one on an old mountain bike. The new centre mounted battery was to replace the one on the mountain bike and has transformed the ride. It has got rid of the front heavy feel from the old kit. Much smoother off road as well. The other kits have proved reliable and mean I can keep riding and enjoying my 30 yr old bike.”

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Posted 1 year ago

“I'm still getting used to it. Not sure i'm using the throttle properly and it sometimes it doesn't keep going when on the throttle only.”

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Posted 1 year ago

“On a full charge the bike works well, however as it runs down it doesn't provide much assistance. I also had to file down the motor wheel axel in order to fit with my bike's fork. I also need to order a second pedal sensor as the one I had ordered didn't fit my bike - user error on my part for not knowing, however the order process could have made this clearer. Other than that, the Swytch kit works very well once setup”

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Posted 1 year ago

“I’ve not had it fitted yet . On crutches for at least another month . When I’m mobile , I’ll get it sorted . If it’s like my other one , I’ll have no worries . 👍.”

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Posted 1 year ago

“Excellent once I got it working. A few compatibility issues with the pedal sensor (and removing the pedal was interesting) but the help team sorted me out and I’m v v impressed.”

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Posted 1 year ago

“Happy with product, had to but extension lead for throttle as by using brompton block accessory which mounts lower down ....meaning further travel for lead to throttle hence the need for extension. Why don't swytch include this with brompton block orders?? That's my only gripe. Good kit and not too difficult to fit.”

Helpful Report

Posted 1 year ago

“The actual kit and conversion has been very easy and it functions very well. Problem with a battery failing which Swytch replaced, even though out of warranty. Only reservation relates to cabling durability and some need for care over pedal pick-up, which can go out of adjustment fairly easily. Very good service and value for money!”

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Posted 1 year ago

“Battery still not arrived. Promisedfor August.”

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Posted 1 year ago

“I thing the motor could be a bit stronger for the brompton.”

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Posted 1 year ago

“SWYTCH has helped me again very quickly and well in analyzing the problem and delivering the right parts. swytch should be a good example for other companies. Thanks SWYTCH 🙏.”

Helpful Report

Posted 1 year ago

“After a long - endlessly seeming- time of waiting for delivery - it is ABYSMAL- I got my kit and installed it easily - since it was already the 2nd kit I bought, everything was done quite fast. 2 problems though: - The harness of the GO set is way too long for my normal 28/bike 29” - can I order a shorter set? ( fast delivery would be appreciated) - what’s missing in both sets (go and the 1st system) is a connection for the head and tail lights on bicycles with a hub dynamo. That is very bad and unsatisfying. And l assume it would be easy to use the power pack to supply both lights. Bye, Ferenc”

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Posted 1 year ago

“Aside from the long wait to get my kit upgrade, it's all pretty good. New battery set was easy and works great.”

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Posted 1 year ago

“Easy installation, front hub is suprizingly light. however I ordered the larger battery and my wife could not swing her leg over it. So I moved it to the front basket. The manufactior shoud consider offering a raer rack mounted battery. My biggest complaint was the shipping time! THREE months!~I honestly thought I had been scammed! However, once shipped the lead time was resonable.”

Helpful Report

Posted 1 year ago

“We are testing the bike with your Swytch at the moment. Functions and results are very different when comparing with Qwick or Pendix. With your Swytch one only has to move the pedal without force to get forward. The speed can move up to 25km/hr. It is a choice of course. It has been difficult to arrange the cables. Can we use the existing battery to power the lights?”

Helpful Report

Posted 1 year ago

“I am very pleased with the product. I was frustrated by shipping delays even after I had chosen the longest wait for delivery.”

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Posted 1 year ago

“The product is outstanding . Swytch transformed my lightweight mountain bike into a long distance machine without the weight and clumsiness of other ev bikes on the market. The customer service is immediately responsive. However, the shipping and delivery times are abysmal…almost comically horrible. 11 months for one kit, 8 months waiting time for another. My friends love my Swytch but no one will order one because they don’t want to wait almost a year to buy a ev bike. How is it that I can buy parts for my historic car from London and they arrive in the USA in a week but it takes Swytch almost a year to ship kits to me?”

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Posted 1 year ago

“If you live in Ireland this is a tortuous process. Despite the long order time which was then delayed my kit is still residing with UPS stuck in Customs for the last month. Unable to offer more than that at the moment”

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Posted 1 year ago

“I just received the Swytch GO+ kit. Very easy to install and the performance is first rate. Had a bit of difficulty finding a mounting place on my tandem as the frame triangles are too small for the larger battery. I guess if I had ordered the longer cable I could have mounted the battery in the stoker triangle. I ended up mounting it on my front rack, so far, very pleased.”

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Posted 1 year ago

“The kit is great.....your ordering procedure is terrible....I had to repurchase the longer wiring harness....I would have purchased the better handle bar control if I knew it was available....I own 2 kits....thanks, John”

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Posted 1 year ago

“Arrived on time. Quality product. Good instructions. Routing cables took some thought but got there in the end. There were two uncapped cables which needed sealing off. Otherwise working very well. More powerful than my last Carrera rear wheel drive e-bike. Prefer swytch front wheel drive . Feels more controlled.”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,659 reviews