Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price good, good communications about delivery. Only issue was that it would not fit on the bike I planned to put it on. Had to replace the the pedal sensor for the alternative bike but this was sorted quickly.”

Helpful Report

Posted 1 year ago

“Product (throttle) was fine. Plugged in to test before fitting and then found I couldnt undo the connector. Asked for help via Swytch and am still waiting (12 days later) for a response. Had to demount the battery armature to get throttle over handle bar end (cable quite short). all fixed now and a great product. Support more patchy.”

Helpful Report

Posted 1 year ago

“I’m happy on the whole. I have a Cube Hyde pro 2020 and fitting the pedal sensor was a problem. I have it working but have damaged the pedal sensor in the process. Yes the kit is pretty universal, but each bike has its own issues that need consideration. Rides well , I use it for my commute to work and look forward to the ride each day. My only reservation is the pedal sensor system.”

Helpful Report

Posted 1 year ago

“Es mi segundo kit. lo que más me gusta es que es fácil de instalar y fácil de poner y quitar la batería, ligero y discreto con y sin batería. El precio es un poco más alto de lo que me gustaría pero con paciencia esperando el envío más barato tampoco es exagerado.”

Helpful Report

Posted 1 year ago

“Want to give 4.7 star - kit easy to assemble works a treat on my Trek mountain bike. Loses .3 marks because two unused leads (throttle and brake sensors) are uncapped and open to elements- will improvise fix.”

Helpful Report

Posted 1 year ago

“Despite delay in delivery all is great and my 10 yo daughter is sooo happy :)”

Helpful Report

Posted 1 year ago

“I love love ,love my swytch kit! I can make it up any hill without stopping. It’s like riding a tandem with a strong willing rider in back. The install was not straightforward. I needed to modify two washers so that the front wheel didn’t hit the fork. Plugging in involves getting down on my knees with the battery in the best position.”

Helpful Report

Posted 1 year ago

“Soddisfatto del mio kit. Funziona bene ed è stato abbastanza semplice da montare, alcuni problemi nell'attaccare il sensore del pedale al telaio della bici”

Helpful Report

Posted 1 year ago

“I'm happy with my kit. It works well and it was fairly simple to assemble, despite having some issues in attaching the pedal sensor to the bike frame (my frame and front deraileur didnt make the job as easy as in the manual). Apart from that, its nice to have electric help in climbing with an heavy bike. As for the manufacturing and shipping times, they were much longer than I expected (I ordered in September-2023 and it only arrived in July-2024.”

Helpful Report

Posted 1 year ago

“I’m obsessed with my Swytch: my bike goes like a rocket and it’s such fun. I had it professionally fitted (for £60) as the skills needed were beyond me and my bike needed some work anyway. The only missed opportunity is having a lockable bracket for the battery: having to take it off and carry if whenever I lock it up publicly, and then fit it back on before I can cycle away is a bit boring. But compensated for by the speed and ease I can cycle with now.”

Helpful Report

Posted 1 year ago

“It took far longer to arrive than I had expected. However, now it is installed, it is working well. However I had a problem installing the kit as the wheel wouldn't fit the forks on my bike. A very helpful cycle shop filed out the slot in the forks to enable the wheel to fit. I e mailed Swytch for advice and never received a reply which was disappointing.”

Helpful Report

Posted 1 year ago

“I do not give 5 stars because of the delay of the order and the fact that the charger plug is not compatible in my country (luckily I have some spare ones which fit the battery). Other than that, all good!”

Helpful Report

Posted 1 year ago

“Swytch kit was good. Gives you what do you expect for an e-bike. But still need a bit push for uphill terrain.”

Helpful Report

Posted 1 year ago

“If the transmitter on the pedal is not in the perfect spot it makes things a lot more difficult. Also my front wheel rattles at times but I’m not sure what is causing it. Lastly I think it may be the speed regulator, but in the middle of riding (and I don’t go very fast) all of a sudden pedalling becomes very difficult and the after 30sec or so it is fine again. With all this said, the journey too and from work has become quicker and easier and in general I am happy with the purchase.”

Helpful Report

Posted 1 year ago

“I was really excited when my swytch bike came in the mail! It was super easy to put together and everything came just as I ordered it. However I did run into a few problems. At first none of my local sport stores could find the proper inner tube and tire for the wheel. And after going to what seemed like 3 different stores, I finally went to a specialty bike shop and I did find what I needed. Secondly the instructions did mention to initially charge the battery which I did. But, after about 4 rides I did notice the battery not lasting as long. I am hoping this battery isn’t second hand or anything. Maybe damaged or something? Really, I feel that I am not getting the correct distance which was advertised for this battery. And for being brand new, right? Besides that, I think this product is a fantastic addition to my bike. My daughter loves the idea of an ebike. She wants to get one too one day. We’ll see. She’s only 5.”

Helpful Report

Posted 1 year ago

“I'm a Bikeability instructor and use my bike for work, unfortunately my lower back was injured in an accident so steep hills can agreviate it. So Swytching my bike up has been a godsend to help me get to and from work & do my job on bad days. It also means that my bike stays light enough to be easily transport by car to different areas. I bought 2 batteries, a large 1 to get to and from work and a small 1 to use all day when teaching. I like the fact that I can switch off the power to do slow demonstrations and the bike is still light and easy to pedal. I waited to buy by using the promo email to reduce cost. It was easy to assemble the Swytch changes to my bike with clear instructions and videos.”

Helpful Report

Posted 1 year ago

“Received a 'promo' email from Swytch with details of their products relating to Brompton Cycles.. the list contained a battery 'bracket' that replaces the 'bag bracket' on the headstock ... this means the battery is re-located from the handlebars to the headstock. Whow !! what a difference.. the weight is moved from the high up position that impacts the steering function... to way down low .. lowering the centre of gravity. Back to normal bike handling... this is a great improvement. ( had to remove the front light reflector ... no probs .. battery pack has a light built in... no Brompton bag .. I use a light weight rucksack .. all good !! )”

Helpful Report

Posted 1 year ago

“I have bee able to draw some joy from having these kits. But will you I've had many problems mainly setting up the sensors on Bromptons. One of the first kits the wheel broke down but shortly after the warranty expired so I ended up having to by from you a new one which took months to arrive, the new one I received was too wide and ended up breaking my titanium fork on my Brompton, overall a disaster quite unfair for someone that actually purchased already two sets of kits one for my wife and me. I would never recommend the kit to someone like me, those who can hack it and make adaptations to it to make them work decently can be well off with it. After riding an ARCC Brompton recently in Cambridge and talking to their staff I now know what a truly well set up e bike conversion company should look like and how well designed their products should be expected to be, and clearly I'm not talking about Swytch.”

Helpful Report

Posted 1 year ago

“I’ve been using bike all Summer and I’m really pleased with the conversion, a great help as I live on a steep hill and setting off with cold muscles was getting difficult for me. Customer service advised me on the Shimano PAS which is a very neat and tidy fitting, but I did need to buy the correct crank remover from a local bike shop at £18.. The kit turned up ahead of the forecast date, Conversion was easy, the front end of bike is a little heavier but not detrimental to the bike handling and means that my lovely bike has a new lease of life. 5 stars for Swytch!!”

Helpful Report

Posted 1 year ago

“Works great after setting it up. Was difficult to get the sensor in place as my bike had too thick of a beam to place it on. After a lot of testing and adjustments it works and has worked since. I wish I had bought the upgraded battery, but other than that it is a good product!”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,659 reviews