Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful power! Seamless integration with my current bike. Swytch makes my bike fun to ride again.”

Helpful Report

Posted 1 year ago

“Easy for m'y wife to drive the bike but batterie not enought long”

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Posted 1 year ago

“Delivered in time Very easy to install Powerful and easy to use Correctly priced It fulfills all my expectations Would recommend to anyone”

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Posted 1 year ago

“Took a while to arrive although to be fair, it arrived as promised. Went together well, excellent packaging and instructions. Has transformed the experience on the bike. It works very well on the Brompton. One little niggle - the mounting of the sensor for the magnets isn’t fully secure so the slightest knock can stop it sensing. Not good when the bike user doesn’t understand such things, especially so for a folding bike. In any case, would much prefer a torque sensor as there have been moments when the assistance was more than desirable.”

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Posted 1 year ago

“Tricky to install neatly on a Brompton, especially the frame mounted pedal sensor. I bought the Standard LED which doesn't have a hinged bracket and felt like it was going to snap when opened up, so I had to remove the handle bar grip and brake lever to fit it. The kit is working well and worth it in the end.”

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Posted 1 year ago

“All very good however the battery doesn’t last long enough, I live in a hilly area and would have ordered a bigger battery”

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Posted 1 year ago

“I love the electric option. Makes riding so much more relaxing. What I dislike is the censor keeps coming away when I ride so the electric cuts off. I actually waste alot of time on the road stopping and moving the censor around so it detects. I have a bromtpon. Also the price dropped after I purchased it which was annoying”

Helpful Report

Posted 1 year ago

“Install was fairly straight-forward with the website instruction help. (Our axle needed some filing down.) I have figured out how to use Swytch, but why don't you provide written instructions for use? Seeing the people riding around on videos is not very helpful in determining what the settings for the unit should be in different conditions and the proper use of the toggle switch.”

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Posted 1 year ago

“The system is competitively priced and delivery times are falling. Mine arrived in about 2 weeks. Dont expect this to remove the strain altogether though. The range is a best case scenario based on you pedalling too. i think it is worth it, but I can see how the advertising has led others to expect more.”

Helpful Report

Posted 1 year ago

“1) Not all parts were shipped with the original order, two months receiving the correct parts and the process was not simple. 2) The wheel is out of balance and the front brake will not operate correctly as it grabs and bounces. 3)The supplied battery is supposed to be good for 15K but will not last that long even on the lowest power setting. That size battery is worthless in my opinion. The overall riding experience is as expected when working properly and you don't have to brake often. Installation was as described.”

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Posted 1 year ago

“When I first started riding with the motor on and figured out how to adjust it to my riding style I really like it. It was easy to install and getting used to it. Have been riding more and really enjoying it. Thank you for such a great product”

Helpful Report

Posted 1 year ago

“Very Happy with my Swytch Bike Kit. Working well. Make sure to go with the super charge battery.”

Helpful Report

Posted 1 year ago

“It is cheap compared to buying a purpose made electric bike and far less wasteful, and has really improved my ability to tackle the steep Cornish hills, having moved to Cornwall last year with Long Covid symptoms I did not enough energy to get up the hills! I love the cycling experience of using my Swytch bike, and only turn it on for going up steep hills, or if I have got a heavy load of shopping to bring home. The battery life is not very long if I put it on the highest setting of 5, but as my personal fitness has improved, I can go up steep hills on settings 3 or 4. I bought an extra battery as I had heard that this was the case, and glad that I did so. IT NOT EASY TO FIT - it did not live up the advertising hype, I had to take it to the local bike shop twice. It is really fiddly and the email support to my queries was not much use as it kept on referring me to pages in the manual rather than actually understanding my question and attempting to answer it. However persistence and Youtube videos made by previous owners enabled me to succeed. Because the wheel with sensors attached to the pedal arm is not encased after going through muddy puddles or mud (I have a mountain bike), the power input can become erratic (a jerky on/off motion) or cease to function. This means taking plenty of tissues and/or a rag with me to clean it thoroughly and dry it off. The winter months and a rural location means muddy flooded roads are unavoidable. I bought a throttle as an extra item and am very pleased with it: it enables me to get moving if I stop on a steep hill or need to start from stationary at the bottom of a hill and/or have a lot of weight on the back. It uses a huge amount of battery power so I only use it sparingly. The control display is not easy to use and I often have to stop pedalling to change power settings, and this has not really improved with experience. Still need to discover how change from kms to mph. It took 4 months to be delivered and that only happened after paying for the whole thing up front. That was not counting the several weeks of being on the waiting list before I could give my detailed order and pay in advance. The quality of the components appears to be excellent and one of the reason for choosing this rather than cheaper (and non-UK) manufacturers was the feedback from three bike shops whom I consulted. They all said the same thing: Swytch bikes do not often come in for repairs, parts ordering is quick and reliable and they are easy to work on and are made very well; they all said the cheaper models (mostly from China) were often in for repair, with parts often unavailable and very expensive, and difficult to work on, one shop told me that they would have to send a technician to China to receive the training required, which for a small independent business is totally unrealistic and expensive. It is good to be able to buy a good product from an innovative British company.”

Helpful Report

Posted 1 year ago

“very slow delivery. But once it arrive it has been a dream. The key for me has been the quality of build and the easy of install.”

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Posted 1 year ago

“This is not only a really good product, it is also very simple to install. When you install it you realize that you have bought a quality product. In our case we bought the small battary, which turns out to be too small. But the electric motor is super powerfull and you upgrade your bike in a massive way”

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Posted 1 year ago

“Easy to install and great to ride”

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Posted 1 year ago

“Easy conversation. Solid performance. Extra batteries far too expensive. And a definite necessity as the range is rather limited with 1 battery.”

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Posted 1 year ago

“Affordable PAS that is easy to use including charging and maintenance. Customer service is via a tough email process and is not all that efficient in my eyes but eventually gets the job done Biggest frustration for me is that even though the battery indicator shows 2 bars, often the led display starts flashing and cuts off power!! Usually a restart helps but this is a bummer since it makes you feel you need to manage power too soon”

Helpful Report

Posted 1 year ago

“It's an inexpensive alternative to a stand-alone electric bike. Mine and my wife's work very well. Three minor issues: even at the lowest assist level, they go pretty fast and you spend a lot of the ride coasting. The pedal sensor system is cumbersome, and I found a third party all-in-one sensor which mounts on the crank to be much easier to install and use. And the range isn't as good as I'd like. Otherwise, great product.”

Helpful Report

Posted 1 year ago

“I love the idea of Swytch but the reality with my bike wasn’t great. I have a lightweight aluminium road bike with narrow forks and a chunky frame, fitting the Swytch kit proved extremely challenging and time consuming. I had lots of support for which I thank Swytch however I was unable to fit pedal sensors so was offered a throttle which is good but illegal on public roads and really isn’t what I wanted. I also had to fit a handlebar extender. Yes my bike is fast, on private roads, but it’s now very heavy and not as much fun to use”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,659 reviews