“When purchasing from Australia if the order is over $1000 they sneakly add duty (10%) to everyhting you order. This isnt added as a line item but discretly under each item in your basket. When you look at the toal you assume it is correctly adding up the items in your basket but when your order is over $1000 the total of your basket now includes 10% so 500+501 which should total 1001 will actually show the total as 1101 adding $100 to your order which you may not realise. Very sneakily presented on screen. IF YOU WANT TO OVERCOME THIS NEVER ORDER MORE THAN $999 OR SPLIT YOUR ORDERS. lOVED THIS SITE BUT NOT ANYMORE.”
“They used to be great. Website and app easy to navigate, great product and specific sizing info. Then they went and changed the app and took away most of the product info, replacing it with very generic descriptions. They also changed it so you couldn’t just tap on the designer after viewing a certain product to see the rest of the pieces by same designer. THEN they changed from using DHL for international orders to a cheaper local alternative (but delivery charge remains same) and now it not only takes forever to get the item, but returns are also more complicated! I used to shop lots from them but no more!”
