The Perfume Shop Reviews

2.0 Rating 161 Reviews

25 %

of reviewers recommend The Perfume Shop

Company Reviews

Questions

Metrics

2.0

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does The Perfume Shop deliver? How long does The Perfume Shop take to deliver? Does The Perfume Shop deliver on time? How is accuracy and good condition of items delivered by The Perfume Shop?

Returns

Customer Service

How can I contact The Perfume Shop? How quickly does The Perfume Shop resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Perfume Shop.

How do I contact The Perfume Shop?

Helpful Report

(5 days ago)

You can contact The Perfume Shop by Email, Telephone and Live Chat.

Helpful Report

(5 days ago)

54.17%

Industry Average

“ Issue is their delivery process: Whichever courier service or delivery system My Perfume Shop has is not worth the hassle of making a purchase. ”

- Michael

“ So I contacted Customer services. ”

- T

“ I will never buy any product from this shop again. Made 2 orders online for collection at Blanchardstown, Dublin, Ireland, one 424 eurs and one 25 eurs. Collected the first order but the second order was missing. Contacted customer service by email with no response and never hear back from chat. 25 eurs are not much to lose but customer service is too bad. Don't recommend the shop. ”

- Anonymous

The Perfume Shop Reviews

Customer Service - Average