The Perfume Shop Reviews

2.0 Rating 161 Reviews

25 %

of reviewers recommend The Perfume Shop

Company Reviews

Questions

Metrics

2.0

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does The Perfume Shop deliver? How long does The Perfume Shop take to deliver? Does The Perfume Shop deliver on time? How is accuracy and good condition of items delivered by The Perfume Shop?

Returns

Customer Service

How can I contact The Perfume Shop? How quickly does The Perfume Shop resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The Perfume Shop.

How does The Perfume Shop deliver?

Helpful Report

(5 days ago)

The Perfume Shop delivers items by Courier and Postal Service.

Helpful Report

(5 days ago)

50.00%

Industry Average

“ Placed my order 5 days ago even chose the day fr delivery ad payed for the privilege. No delivery,no sense from company last time I use them ”

- Phil Rix

“ If i could give hem a score less than one star i would. Terrible customer service based in south Africa. They are rude and spoke to me unbothered. I paid for next working day delivery and it was 3 days late and also delivered damaged and some perfume missing Still battling with them for a refund. Absolute nightmare of a company. ”

- J

“ Quick order and ok delivery however upon opening once back from my trip I noticed one of the two lids was sent- looks like factory fault. ”

- Anonymous

The Perfume Shop Reviews

Delivery - Average