thredUP Reviews

Name: thredUP
Rating: 1.60

1.6 Rating 151 Reviews

13 %

of reviewers recommend thredUP

Company Reviews

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Metrics

1.6

Based on 151 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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thredUP 1 star review on 23rd March 2025

Laura

thredUP 1 star review on 10th February 2025

Anonymous

thredUP 1 star review on 7th December 2024

Anonymous

thredUP 5 star review on 30th November 2024

Kim

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I buy from Threadup! I could not believe my eyes! The clothes delivered in a beautiful box and professional packing!I am so excited and tear the wrapping papers. The 1 st box delivered with 3 jackets and 2 dresses and 1 white blue jean! They look like new ones Excellent conditions as described! I am extremely happy with the qualities of the used clothes! The prices are very good! I am waiting for the 2 nd box delivered with 2 more blue jeans, a sweater and a blue jean jacket! Some technical issue I cannot upload my photo! Will definitely buy again with ThreadUp!One suggestion: the company should allow the items that buyers select that added in the cart more time because it takes tremendous time to go throw all items in order to select! We need time to add more items in the cart instead of buy one and pay one! It helps with shipping cost!”

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Posted 12 hours ago

“I've always had a great experience buying on thredup. Everything I got in my most recent order was exactly what I'd been hoping for and in great condition!”

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Posted 2 weeks ago

“This was my first time ordering from ThredUp, and I couldn’t be happier! I was on the hunt for a hard-to-find Nike 2-in-1 women’s running jacket in white to add to my collection (already have it in black and sky blue), and to my surprise, I found it—in an XS, no less! It took about a week to arrive, which is a bit longer than I’m used to with Amazon, but for this gem, it was absolutely worth the wait. Super thrilled with the find!”

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Posted 3 weeks ago

“My first thredUP transaction was perfect; shipping was super quick and the sandals I bought are absolutely perfect!”

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Posted 1 month ago

“I'm not mailing my clothes to Thred Up again. If you shop the store you'll see that many of the clothing pieces don't include measurements, especially the final sales. The repeat the same pieces to keep you engaged and when you find a good looking sweater or blazer that may slightly fitted, you'll not see measurements. Who buys tops, blazers, or sweaters online without knowing bust size?”

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Posted 5 months ago

“Thredup PHONE NUMBER +1 8O5 41O 56OO in fees and whatever you sell puts your balance negative until you've sold enough to cover that fee.”

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Posted 5 months ago

“Ensure you record all your expenses, thredUP CustOM'er SERV'ICE +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢' thredUP PHONE NUMB'ER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 even the small ones. By closely monitoring where your money goes each month, you gain valuable insights into your spending habits and identify areas where you can cut back. It can be a big eye-opener. For example, you may notice excessive spending on dining out or coffee, which can then be adjusted to redirect funds toward savings.”

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Posted 6 months ago

“A setting (or backdrop UberEATS CUSTOMER SERVICE +1 8O5 41O 56OO ] UberEATS 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 ) is the time and geographic location within a narrative, either non-fiction or fiction. It is a literary element. The setting initiates the main backdrop and mood for a story. The setting can be referred to as story world[1] or milieu to include a context (especially society) beyond the immediate surroundings of the story. Elements of setting may include culture”

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Posted 6 months ago

“Gordon calls the mindset “ Thredup CUSTOMER SERVICE +1 8O5 41O 56OO Thredup PHONE NUMBER +1 8O5 41O 56OO Thredup 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Thredup 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢small ego, big mission.” “Your ego is smaller than the mission and work you want to do together,” he explains. “We exist to accomplish something great together. It can be in business or a friendship.””

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Posted 6 months ago

“The scale is intended to thredUP CustOm'er SER VICE (8O5' 41O) 56OO ThredUP{PHO NE NUMbER (8O5 41O) 56OO' be logarithmic, similar to the moment magnitude scale that is used to describe the comparative magnitude of earthquakes. Each increasing level represents an accident approximately ten times as severe as the previous level. Compared to earthquakes, where the event intensity can be quantitatively evaluated”

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Posted 6 months ago

“Linear algebra is central to thredUP C UstOm'er SERVICE ;805 41O 56OO; PHONE numBER"; almost all areas of mathematics. For instance, linear algebra is fundamental in modern presentations of geometry, including for defining basic objects such as lines, planes and rotations. Also, functional analysis, a branch of mathematical analysis, may be viewed as the application of linear algebra to function spaces.”

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Posted 6 months ago

“I recently bought clothes from their website. I am happy with what I got and paid for. Would be nice if they put measurements up on all their clothing, otherwise they wouldn't be wasting people's time and gas by sending them back ,which isn't eco friendly. Shipping also took awhile to get here. 2 weeks.”

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Posted 7 months ago

“I am 4’9 and wear child size cloths and shoes. Because of that it’s always been very difficult for me to find stuff when I want to dress up and feel like a women. I’m 39 and have never been able to find pumps in my size, which I always loved the most. After I found ThredUp I saw a pair on there in a size 4 and was so excited, I bought them immediately. They came in less than a week and they fit me perfect. I wore those shoes all day, everyday for a month. I’d walk around and clean my house in them lol. I just ordered my second pair from them and have the same experience. They came in less than a week and they are gorgeous. Both time I got $100 pumps for less than $20. You can’t beat it. Without them I can’t really afford to spend $100 on shoes for an event, let alone anywhere that sells my size in person. Thank you thredup for giving great customer service.”

thredUP 5 star review on 25th November 2024

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Posted 7 months ago

“I love thred up you get name brand clothes for an affordable price plus they refunded my money during the hurricane since it took a long time but it came today! I was sooooo excited! love thred up stop shaming them they are dope!”

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Posted 8 months ago

“I don’t agree with the bad comments about thredup, If I had looked at reviews first, I would never have found thredup, it’s wonderful! The clothes are clean, they are as described. Their measurements of the garments is usually perfect I only buy items that are in excellent condition. Most of them look brand new, never worn. Plus it’s easy to make returns. As a heads up, though, be sure to read the comments because some items are a final sale, no return. As for those who are trying to sell their items on thredUP they probably think they’re old clothes are worth big money. My sister-in-law always thought her 1970s clothes were worth something. Her basement was packed full, in the end they were thrown in the trash. I don’t even try to sell my clothes in a rummage sale. I’ll give them away or donate them because they bring Next to nothing at a rummage sale. It’s not worth the time to put tags on them. To expect a for-profit business to pay more than rummage sale prices is unrealistic! If thredup pays me a stipend that’s better than going to a landfill!”

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Posted 9 months ago

“So far so good - ordered 3 times, and received very nice pieces. I'm returning some items on my 3rd order since the belt was missing on a dress upon receipt (so sad - really thought I'd like that dress) - so hoping no issues - we will see.”

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Posted 3 years ago

“There are very precise in there description of the clothing quality and state. I was able to buy a dress (new with tags) that came in excellent condition exactly like they described.”

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Posted 7 years ago

“Good variety of high end and low end”

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Posted 8 years ago

“Good variety of high end and low end”

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Posted 8 years ago

thredUP is rated 1.6 based on 151 reviews